Loss Prevention Specialist

2 weeks ago

Hamilton, Ontario, Canada Sephora Full time
Job Description

Sephora is seeking a highly skilled Loss Prevention Specialist to join our team. As a key member of our asset protection team, you will be responsible for identifying and preventing external theft in our stores.

Key Responsibilities
  • Conduct surveillance on the sales floor and utilize CCTV systems to identify and apprehend individuals committing external theft.
  • Prepare reports on theft incidents, merchandise recoveries, accident investigations, and audits.
  • Develop and maintain professional relationships with internal partners, local law enforcement agencies, mall security, and other retailers.
  • Testify in court on behalf of the company in any case, criminal or civil, where summoned.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
Operations
  • Conduct store self-audits, checklists, and safety inspections, communicating findings to the store leadership team and District Loss Prevention Manager.
  • Assist the store leadership team with inventory preparation and process.
  • Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
Requirements

To be successful in this role, you must have:

  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
  • Strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • Proficiency in Windows, Word, and Excel is desirable.
  • A High School graduate or equivalent.
  • Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
  • Availability to work at multiple locations within a market.
Estimated Salary Range

$45,000 - $60,000 per year, based on location and experience.

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