Shift Leader

4 days ago


Saskatoon, Saskatchewan, Canada Fire & Flower Full time
About Us

FIKA is a leading cannabis retail brand with a strong presence in Canada. Our company has evolved to become a household name, with over 160 locations across the country. We pride ourselves on providing exceptional service in a welcoming and intuitive environment.

Job Overview

The Shift Leader is a key role in our retail operations, responsible for overseeing daily activities, supervising staff, and maintaining store appearance. This position requires strong leadership skills, attention to detail, and a commitment to delivering exceptional customer service.

Key Responsibilities
  • Supervise staff during assigned shifts and ensure seamless store operations
  • Maintain store appearance and product presentation to company standards
  • Act as a knowledge resource for team members and provide education on company policies and procedures
  • Escalate employee issues and customer complaints to store managers for resolution
  • Assist with cash management, administrative duties, and security alarm systems
Requirements
  • 2 years of experience in the retail industry
  • High school diploma or GED required
  • Provincial Cannabis Certification
  • Clear criminal record
Working Conditions
  • Manual dexterity required to use desktop computer and peripherals
  • Ability to stand for long periods of time
  • Ability to lift 25 pounds
  • Overtime as required

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