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Executive Vice President of Sales and Operational Excellence

1 month ago


Victoria, British Columbia, Canada Sonova Full time
Job Title: Vice President of Sales and Operational Excellence

We are seeking an experienced sales leader to join our organization as Vice President of Sales and Operational Excellence. This role will lead Sales and Operations for the organization, working closely with the Regional Sales Team and the Operations team to develop key initiatives and daily operations.

Key Responsibilities:
  • Design, implement, and manage sales forecasting, planning, and budgeting processes for the sales organization.
  • Provide leadership to the sales organization and counsel to the Managing Director in implementing objectives that reflect the company's business goals.
  • Invest in growing leaders up through the organization with strategic planning, financial management, operational oversight, and leadership.
  • Responsible for timely and equitable assignment of sales and clinic operations targets.
  • Foster an organization of continuous process improvement by partnering with senior leadership to identify opportunities for sales process improvement and facilitating successful implementation of new programs.
  • Responsible for optimal deployment of sales personnel, making recommendations for changing roles, coverage models, or team configurations to maximize productivity.
  • Works with senior leadership to define performance measurements and performance management programs, aligning reporting, training, and incentive programs with these performance priorities.
  • Ensures sales reporting and other internal intelligence is provided to the sales organization and further developed as needed.
  • General management and oversight of the Operations departments, including planning, directing, and coordinating business operations.
  • Direct the Operations department to create operational excellence in our clinics, working with Marketing to assure that brand messaging is properly represented in our clinics.
Requirements:
  • Bachelor's degree in Business, Finance, or related field (required).
  • MBA, preferred.
  • Retail healthcare industry experience preferred.
  • Patient Management System experience preferred.
  • ~10+ years business sales and/or operations responsibility.
  • ~10+ years people management experience.
  • ~Experience leading national retail for double-digit annual growth.
About Us:

We are a member of the Sonova Family of brands, a leading provider of innovative hearing care solutions. Our organizational culture is built around service excellence, integrity, collaboration, and innovation. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability, or any other legally protected status.