Vice President Sales and Operational Excellence

3 weeks ago


Victoria, British Columbia, Canada Sonova Full time
About the Role

We are seeking an experienced sales leader to join our organization as Vice President, Sales & Operational Excellence, leading a business where we have a life-changing positive impact on customers.

Key Responsibilities
  • Design and implement sales forecasting, planning, and budgeting processes to drive sales growth
  • Provide leadership to the sales organization and counsel to the Managing Director in implementing objectives that reflect Connect Hearing's business goals
  • Invest in growing leaders up through the organization with strategic planning, financial management, operational oversight, and leadership
  • Responsible for timely and equitable assignment of sales and clinic operations targets
  • Foster an organization of continuous process improvement by partnering with senior leadership to identify opportunities for sales process improvement and facilitating successful implementation of new programs
  • Responsible for optimal deployment of sales personnel, making recommendations for changing roles, coverage models, or team configurations to maximize productivity
  • Work with senior leadership to define performance measurements and performance management programs, aligning reporting, training, and incentive programs with these performance priorities
  • Ensure sales reporting and other internal intelligence is provided to the sales organization and further developed as needed
  • Initiate, implement, and monitor improvement activities aimed at reducing costs, increasing accuracy and efficiency, and both internal and external customer satisfaction
About Us

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations.

Take a look at how you can Create Sense with us

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.



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