Site Reliability Engineer

3 hours ago

Montreal, Quebec, Canada Axelon Services Corporation Full time
Job Title: Site Reliability Engineer (SRE)

Job Title: Site Reliability Engineer (SRE), ServiceNow, Application Infrastructure

Montreal QC

12 Months

The ideal candidate would have at least one of:

  • ServiceNow administration or development experience, or
  • Software development skills in one or more programming language, e.g. Python

The Application Infrastructure (AI) department is seeking a Site Reliability Engineer (SRE) to help drive the reliability engineering, operations and customer support services for ***'s ServiceNow SaaS implementation.

Reporting to a Site Reliability Engineering & Operations Lead.

This role requires delivering a range of SRE practices within a global community of other SREs.

This means teaming up with colleagues to deliver reliable, resilient systems without wasteful operational effort.

SRE practices include task optimization and automation, prioritizing technical debt, observability and monitoring dashboards, capacity management, incident response, and problem elimination.

This position specializes in ServiceNow Software as a Service which provides a suite of IT service management capabilities and is integrated with many products such as chatbot technology, on-call escalation incident management, and a range of other on-premises infrastructure (including SQL databases, APIs, and web infrastructure).

Despite the focus on value-add development and process delivery, this is also a production-side, operational role requiring participation in an on-call rotation from time to time.

Successful candidates for SRE roles in Application Infrastructure have so far come from a variety of backgrounds; maybe a developer today looking to evolve site reliability as a practice, or an infrastructure specialist with an interest in reliability and resilience principles, or a strong system admin who enjoys troubleshooting along with some task automation experience.

Prior experience in the financial services industry is not required, and we welcome candidates from all industries and backgrounds to apply.

Responsibilities include:

  • Delivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks, collaborating on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.
  • Troubleshooting ServiceNow issues, and also some on-premise capabilities in a Linux environment from time to time, collaborating with others get to the bottom of issues, and agreeing on lasting improvements that can be made.
  • Exploring and delivering observability including metrics, logging, tracing and alerting that can define and measure the target reliability of a product.
  • Being dependable and responsive during agreed hours, like when part of the on-call rotation with the rest of the global team (with a time-off in lieu system).
  • A commitment to understanding the Firm's ServiceNow instances and related dependencies, contributing to their documentation.
  • Identification and prioritization of technical debt that is can impact client satisfaction or operational efficiency.
  • Give feedback on policy and procedures related to the delivery of SRE and operational practices with a view to continually making the Firm safer and more efficient.

Skills required:

  • The ideal candidate would have at least one of:
  • ServiceNow administration or development experience, or
  • Software development skills in one or more programming language, e.g. Python

Proficient oral and written communication skills

Establishing warm, effective relationships with colleagues to collaborate on successful delivery

A dependable team worker with demonstrated commitment to client service

Ability to respond appropriately during occasional technical emergencies, like outages.

Skills desired:

  • ServiceNow administration or development experience, although this can be acquired by the successful candidate via on the job and via training.

  • Site Reliability Engineer

    2 weeks ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job Title:Site Reliability EngineerAbout the Role:We are seeking a skilled Site Reliability Engineer to join our Application Infrastructure team. As a Site Reliability Engineer, you will play a critical role in driving the reliability engineering, operations, and customer support services for our ServiceNow SaaS implementation.Key Responsibilities:Deliver...

  • Site Reliability Engineer

    2 weeks ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job Title:Site Reliability EngineerAbout the Role:We are seeking a skilled Site Reliability Engineer to join our Application Infrastructure team. As a Site Reliability Engineer, you will play a critical role in driving the reliability engineering, operations, and customer support services for our ServiceNow SaaS implementation.Key Responsibilities:Deliver...

  • Site Reliability Engineer

    1 week ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    {"title": "Site Reliability Engineer", "description": "Job SummaryWe are seeking a skilled Site Reliability Engineer to join our Application Infrastructure team. As a Site Reliability Engineer, you will be responsible for delivering reliable and resilient systems without wasteful operational effort.Key ResponsibilitiesDelivery of improvements that will...

  • Site Reliability Engineer

    1 week ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    {"title": "Site Reliability Engineer", "description": "Job SummaryWe are seeking a skilled Site Reliability Engineer to join our Application Infrastructure team. As a Site Reliability Engineer, you will be responsible for delivering reliable and resilient systems without wasteful operational effort.Key ResponsibilitiesDelivery of improvements that will...

  • Site Reliability Engineer

    3 days ago

    Montreal, Quebec, Canada Alltech Consulting Services Full time

    Job Title: Site Reliability EngineerJob Summary:We are seeking a highly skilled Site Reliability Engineer to join our Application Infrastructure team at Alltech Consulting Services. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability, scalability, and performance of our ServiceNow SaaS implementation.Key...

  • Site Reliability Engineer

    4 days ago

    Montreal, Quebec, Canada Alltech Consulting Services Full time

    Job Title: Site Reliability EngineerJob Summary:We are seeking a highly skilled Site Reliability Engineer to join our Application Infrastructure team at Alltech Consulting Services. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability, scalability, and performance of our ServiceNow SaaS implementation.Key...

  • Site Reliability Engineer

    4 days ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job Title: Site Reliability EngineerJob Summary:We are seeking a highly skilled Site Reliability Engineer to join our Application Infrastructure team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our ServiceNow SaaS implementation.Key Responsibilities:Design and implement automated...

  • Site Reliability Engineer

    4 days ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job Title: Site Reliability EngineerJob Summary:We are seeking a highly skilled Site Reliability Engineer to join our Application Infrastructure team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our ServiceNow SaaS implementation.Key Responsibilities:Design and implement automated...

  • Site Reliability Engineer

    1 week ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our team at Axelon Services Corporation. As a key member of our HashiVault squad, you will play a critical role in ensuring the reliability and scalability of our cloud-based services.Key ResponsibilitiesDesign and implement automation scripts to streamline service delivery and...

  • Site Reliability Engineer

    1 week ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our team at Axelon Services Corporation. As a key member of our HashiVault squad, you will play a critical role in ensuring the reliability and scalability of our cloud-based services.Key ResponsibilitiesDesign and implement automation scripts to streamline service delivery and...

  • Site Reliability Engineer

    3 hours ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our growing HashiVault squad. As a key member of our team, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based services.Key ResponsibilitiesDesign, implement, and maintain scalable and highly available cloud...

  • Site Reliability Engineer

    7 hours ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our growing HashiVault squad. As a key member of our team, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based services.Key ResponsibilitiesDesign, implement, and maintain scalable and highly available cloud...

  • Site Reliability Engineer

    2 days ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job Title: Site Reliability Engineer (SRE)Join Axelon Services Corporation as a Site Reliability Engineer (SRE) to drive the reliability engineering, operations, and customer support services for our ServiceNow SaaS implementation.About the RoleWe are seeking a skilled SRE to help us deliver reliable, resilient systems without wasteful operational effort. As...

  • Site Reliability Engineer

    2 days ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job Title: Site Reliability Engineer (SRE)Join Axelon Services Corporation as a Site Reliability Engineer (SRE) to drive the reliability engineering, operations, and customer support services for our ServiceNow SaaS implementation.About the RoleWe are seeking a skilled SRE to help us deliver reliable, resilient systems without wasteful operational effort. As...

  • Site Reliability Engineer

    1 month ago

    Montreal, Quebec, Canada Lyft Full time

    Lyft is a leading micromobility company dedicated to improving urban transportation systems worldwide. They are seeking a Site Reliability Engineer to join their expanding team. This individual will be responsible for designing, implementing, and maintaining the infrastructure systems to ensure reliability and scalability.Responsibilities:Assist in defining...

  • Site Reliability Engineer

    6 days ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    {"Job Title:Site Reliability Engineer (SRE)Montreal QC12 MonthsThe ideal candidate would have at least one of:ServiceNow administration or development experience, orSoftware development skills in one or more programming language, e.g. PythonThe Application Infrastructure (AI) department is seeking a Site Reliability Engineer (SRE) to help drive the...

  • Site Reliability Engineer

    6 days ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    {"Job Title:Site Reliability Engineer (SRE)Montreal QC12 MonthsThe ideal candidate would have at least one of:ServiceNow administration or development experience, orSoftware development skills in one or more programming language, e.g. PythonThe Application Infrastructure (AI) department is seeking a Site Reliability Engineer (SRE) to help drive the...

  • Site Reliability Engineer

    1 week ago

    Montreal, Quebec, Canada Alltech Consulting Services Full time

    Job DescriptionWe are seeking a highly skilled Site Reliability Engineer to join our team at Alltech Consulting Services. As a key member of our HashiVault squad, you will play a critical role in ensuring the smooth operation of our services and delivering a superior user experience to our clients.About the RoleAs a Site Reliability Engineer, you will be...

  • Site Reliability Engineer

    1 week ago

    Montreal, Quebec, Canada Alltech Consulting Services Full time

    Job DescriptionWe are seeking a highly skilled Site Reliability Engineer to join our team at Alltech Consulting Services. As a key member of our HashiVault squad, you will play a critical role in ensuring the smooth operation of our services and delivering a superior user experience to our clients.About the RoleAs a Site Reliability Engineer, you will be...

  • Site Reliability Engineer

    3 days ago

    Montreal, Quebec, Canada Alltech Consulting Services Full time

    Job DescriptionWe are seeking a highly skilled Site Reliability Engineer to join our team at Alltech Consulting Services. As a key member of our HashiVault squad, you will play a critical role in ensuring the smooth operation of our services and delivering a superior user experience to our clients.About the RoleAs a Site Reliability Engineer, you will be...