High Net Worth Client Service Specialist

1 week ago


Montreal, Quebec, Canada Manulife Full time

About the Role

Manulife Financial Corporation is a leading international financial services group. As a High Net Worth Client Service Specialist, you will play a vital role in delivering exceptional client experiences.

Job Description

You will collaborate with Investment Counsellors to deliver personalized client service, work directly with clients to complete necessary documentation, and perform client account administration tasks.

Key Responsibilities:

  • Collaborate with Investment Counselors to deliver high-level client service
  • Work directly with clients to complete required documentation and ensure compliance
  • Perform client account administration, including responding to queries, setting up new accounts, processing transactions, and preparing for client meetings
  • Liaise with custodians and third parties to execute client requests in a timely manner
  • Assist with client performance and tax reporting
  • Maintain client data and perform quality control checks
  • Provide backup support to other team members as needed

Requirements:

  • High net worth clients service experience, preferably in the wealth management industry
  • Post-secondary education or relevant experience (minimum of 2 years)
  • CIM designation or other industry licenses such as CFA, CFP preferred
  • Successful completion of CSC preferred
  • Solid computer skills, with the ability to improve processes and software usage
  • Superior client relationship management skills
  • Ability to communicate in English and French (verbal and written) required

What We Offer:

  • A competitive salary ranging from $68,250 to $113,750 CAD per annum
  • A comprehensive benefits package, including health, dental, mental health, vision, disability, and life insurance coverage
  • Retirement savings plans, including pension and employer-matched contributions
  • Financial education and counseling resources
  • Paid time off, including holidays, vacation, personal, and sick days
  • A focus on career growth and professional development opportunities

Our Commitment to Diversity and Inclusion:

We strive to create an inclusive workplace where everyone thrives. Our commitment to diversity, equity, and inclusion drives our business decisions and fosters a culture of respect and empathy.



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