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About BFL Canada
BFL Canada is a leading Risk Management, Insurance Brokerage, and Employee Benefits consulting services firm with a strong presence in North America.
We are a dynamic team of professionals who are passionate about delivering exceptional service to our clients and supporting the growth and development of our employees.
Job Summary
We are seeking a highly organized and detail-oriented Claims Assistant to join our team in our Toronto office.
As a Claims Assistant, you will play a critical role in supporting our claims team by handling claims-related tasks, communicating with clients and stakeholders, and maintaining accurate records.
Key Responsibilities
- Set up new claims by determining the appropriate policy and prepare the notice of loss, open the claim with the appropriate underwriters and report the claim within one hour of receipt.
- Generate a report of claim histories for producers and the marketing team as needed.
- Correspond/communicate with the insured regarding the status of their claim.
- Correspond/communicate with adjusters and examiners regarding the status of claims and reserves.
- Maintain relevant information accurately via EPIC/LEO document filing software.
- Write letters to the insured and send checks.
- Request or process various payments.
- Transmit all required claims information to appropriate individuals.
- File new claims in numerical and alphabetical order.
- Prepare monthly slips, when required
- Prepare email as required
Requirements
- 0-2 years of experience in Insurance Industry is an asset.
- Ability to work well individually, in a group setting and in collaboration with other members of the organization.
- Attention to detail and meticulousness.
- Strong verbal and written communication skills.
- Good knowledge of the MS Office Suite (Excel, Outlook, and Word)
- Strong analytical and problem-solving skills.
- Effective time management and organizational skills.
- Understanding of Lloyd's criteria (an asset).
What We Offer
We offer a dynamic work environment, competitive salaries, and a multitude of benefits, including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance and offer a hybrid work program, wellness allowance, and year-round social activities and events.
