Customer Experience Leader

4 days ago


St John's, Newfoundland and Labrador, Canada Reitmans (Canada) LtéeLtd Full time
About Us

Reitmans (Canada) Ltd is a leading Canadian fashion retailer championing self-acceptance and inclusivity. Our mission is to provide an exceptional customer experience through our team members' genuine ability to make customers feel comfortable, cared for and confident.

Job Overview

We are seeking a Customer Experience Leader to join our team at our Torbay Road & Stavenger Drive location. As a key member of our store team, you will be responsible for delivering an outstanding shopping experience that encourages positive customer connections and loyalty.

Key Responsibilities
  • Provide an amazing shopping experience that fosters positive customer connections and loyalty
  • Perform register functions while utilizing sales, promotions, and product knowledge to drive add-on sales
  • Cover the sales floor and ensure all visual standards are met
Requirements
  • 2 years of sales or customer service experience (an asset)
  • Ability to multitask in a fast-paced environment while committed to creating an amazing customer experience
  • Ability to work evenings and weekends
Compensation and Benefits

Hiring rate: $16.35 + $0.40 per hour (rate may be greater based on relevant experience)

  • A competitive benefits package (Full Time Employees Only)
  • Paid Time Off (Sick Time, Flex Days & Vacation - Full Time Employees Only)
  • Additional benefits include monthly bonus potential, opportunities for advancement, and tuition reimbursement
  • 50% discount at all Reitmans (Canada) Ltd brands (PENN., Reitmans & RW&CO.)
  • Generous Employee Referral Policy

Estimated salary: $34,272 - $43,712 per year (based on 40 hours/week and 52 weeks/year)

Why Work with Us?

We offer a dynamic work environment, opportunities for growth and development, and a commitment to diversity and inclusion. Join our team and be part of a company that values its employees and strives to make a positive impact in the community.



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