Sales Associate, Luxury Retail Experience

4 weeks ago


Toronto, Ontario, Canada SilvertonCasino Full time

POSITION: Sales Associate

LOCATION: Fort Worth, Texas

SilvertonCasino is seeking a highly motivated and customer-focused Sales Associate to join our team at Proper Supply Co. in the Fort Worth Stockyards. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and driving sales through effective product knowledge and communication.

JOB RESPONSIBILITIES:

Guest Experience

  • Deliver outstanding customer service, ensuring a seamless and engaging experience for every guest.
  • Act as a brand ambassador, reflecting the company's values and aesthetic in all interactions.
  • Stay up-to-date on current trends and product knowledge to effectively communicate with customers.
  • Promote attractions and events in the Stockyards through partnership with store leaders and posted communication.

Operations

  • Ensure compliance with orders, shipment, transfers, returns, and markdowns.
  • Partner with leaders and team to achieve sales goals and maintain a high level of customer satisfaction.
  • Assist leadership team in opening and closing procedures, ensuring a smooth and efficient store operation.

Logistics/Stockroom

  • Assist in processing shipments and maintaining a well-organized stockroom.
  • Learn product and vendor information to effectively communicate with customers.
  • Uphold merchandising standards and understand the impact on the customer experience.

Must Haves:

  • Boutique or specialty retail experience preferred.
  • Strong communication and interpersonal customer service skills required.
  • A deep love for the western lifestyle with a modern twist in the Fort Worth Stockyards.

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