Strategic Planning Analyst

3 days ago

Toronto, Ontario, Canada American Express Full time

Transform Your Career with American Express

As a key member of our team, you'll play a vital role in shaping the future of our company. We're looking for talented individuals who can help us drive innovation and excellence in the industry.

About the Role

The Analyst/Senior Analyst, Strategic Planning position is a dynamic and fast-paced role that requires an individual who can provide strategic and operational support to the Office of the President as well as the broader International Card Services (ICS) Canada business.

Key Responsibilities

  • Provide planning and coordination support to the ICS Leadership Team, including strategic business planning, project management, budget management, analytical support, and leadership of specific strategic initiatives, as required.
  • Assist in managing key strategic processes, inclusive of ICS HQ-led initiatives; identify key stakeholders, drive communications, and manage timelines to ensure timely and successful completion.
  • Support the annual strategic planning process, including tracking key metrics and scorecards, and working closely with key stakeholder partner groups to align strategic priorities with financial expectations.
  • Facilitate the implementation of the team's strategy and long-range plan.
  • Manage a comprehensive colleague communication strategy, including town halls, All-Hands, business updates, and any digital or written communications.
  • Support colleague engagement initiatives and represent ICS Canada on various committees, taskforces, and initiatives.

Requirements

  • The ideal candidate will be a highly motivated self-starter who can effectively multi-task and lead projects independently. The individual must be a strong communicator, a relationship builder, and have experience in a strategic capacity.
  • Operate with flexibility, excellence in delivery, and absolute discretion is a must.
  • Exceptional financial acumen, problem-solving skills, analytical capabilities, and collaboration skills.
  • Excellent stakeholder management skills and the ability to influence both laterally and upwards across business units.
  • High-level business acumen, excellent strategic thinking, process management, and time management skills.
  • Ability to develop clear action plans and drive processes with numerous inter-dependencies.
  • Excellent written and verbal communication skills, and able to synthesize and present materials effectively across multi-media channels.
  • Proven experience in project management, ability to set priorities, and manage tasks to drive results within short time frames.
  • An understanding of the Canadian FI environment and key critical compliance regulations that impact our industry.
  • Experience working with key stakeholders, including Legal, Compliance, Finance, Operational Excellence, HR, and Risk teams, to drive results.

Benefits and Culture

  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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