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Strategic Planning Analyst

1 month ago

Toronto, Ontario, Canada American Express Full time

About the Role

We're seeking a highly motivated and strategic thinker to join our team as an Analyst/Senior Analyst, Strategic Planning. In this dynamic and fast-paced role, you'll provide strategic and operational support to the Office of the President and the broader International Card Services (ICS) Canada business.

Key Responsibilities

  • Provide planning and coordination support to the ICS Leadership Team, including strategic business planning, project management, budget management, analytical support, and leadership of specific strategic initiatives.
  • Assist in managing key strategic processes, including ICS HQ-led initiatives, identifying key stakeholders, driving communications, and managing timelines to ensure timely and successful completion.
  • Support the annual strategic planning process, tracking key metrics and scorecards, and working closely with key stakeholder partner groups to align strategic priorities with financial expectations.
  • Facilitate the implementation of the team's strategy and long-range plan.
  • Manage a comprehensive colleague communication strategy, including town halls, All-Hands, business updates, and digital or written communications.
  • Support colleague engagement initiatives and represent ICS Canada on various committees, taskforces, and initiatives.

Requirements

  • The ideal candidate will be a highly motivated self-starter who can effectively multi-task and lead projects independently.
  • Strong communication, relationship-building, and experience in a strategic capacity are essential.
  • Flexibility, excellence in delivery, and absolute discretion are must-haves.
  • Exceptional financial acumen, problem-solving skills, analytical capabilities, and collaboration skills are required.
  • Excellent stakeholder management skills and the ability to influence both laterally and upwards across business units are necessary.
  • High-level business acumen, excellent strategic thinking, process management, and time management skills are required.
  • The ability to develop clear action plans and drive processes with numerous inter-dependencies is essential.
  • Excellent written and verbal communication skills, and the ability to synthesize and present materials effectively across multi-media channels, are required.
  • Proven experience in project management, the ability to set priorities, and manage tasks to drive results within short time frames are necessary.
  • An understanding of the Canadian FI environment and key critical compliance regulations that impact our industry is required.
  • Experience working with key stakeholders, including Legal, Compliance, Finance, Operational Excellence, HR, and Risk teams, to drive results is essential.

What We Offer

  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Commitment to Diversity and Inclusion

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation.

Background Verification Check

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.