Senior Fraud Product Consultant

1 day ago


Burlington, Ontario, Canada TransUnion Full time
About the Role

TransUnion is seeking a highly skilled Senior Fraud Product Consultant to join our team in Canada. As a subject matter expert in fraud and anti-money laundering, you will play a key role in expanding the penetration of our Identity Management and Fraud Solutions in the Canadian marketplace.

Key Responsibilities
  • Deliver thought leadership and innovation by providing industry expertise, product knowledge, and process mapping capabilities to drive business insights and resolve business issues for TransUnion's customers.
  • Actively support Sales teams and revenue growth by providing expertise and consultative services to uncover new opportunities, create compelling value propositions, and participate in account planning.
  • Develop and execute product strategy and roadmaps, and convey requirements to the Product Management teams.
  • Assemble customized solutions to meet customers' specific needs and work directly with customers to understand and communicate their needs.
  • Drive the achievement of targeted revenue growth and expense by selling and supporting the Fraud suite of products.
  • Analyze progress toward meeting established business plan goals and provide forecasting reports and trend-level insights to executive management.
Requirements
  • Subject matter expertise in Fraud & Anti-Money Laundering, with an established network in the Canadian fraud industry.
  • Experience in Fraud Operations, Fraud Strategy, and Senior Leadership within a Financial Institution preferred.
  • Strong Canadian Financial Institution Product knowledge (all financial products) and channels with an ability to develop/recommend mitigation strategies.
  • Branch, customer service, or other customer-facing experience required.
  • Experience developing fraud strategy roadmaps and executing fraud management frameworks.
  • Deep knowledge of identity management and fraud mitigation as it pertains to Financial Applications.
  • Strong competitive knowledge of key vendors/solutions available in the industry.
  • A Bachelor's degree in Business or other relevant field is required.
  • Demonstrated ability to assume project-oriented work requiring the combination of synthesizing and analyzing information, and determining the appropriate course of action based on it.
  • Strong analytical, technical, presenting, and marketing skills generally shown through a minimum of 5 years of experience providing client support to an assigned product/service.
  • Direct experience in a credit, financial, or information services industry is highly preferred to be successful at this level.
  • Experience supporting telecoms, auto-insurance, retail credit, and/or consumer credit reporting industries in a fraud capacity.
  • Working knowledge of the operation and capabilities of large database computer systems, particularly specific to the credit bureau system, would be a strong advantage.
  • Ability to fully utilize personal computers and the associated software applications used by the business unit, such as Microsoft Office Suite.
  • Superior verbal and written communication skills, with prior experience delivering presentations for groups of people, including executive leadership.
  • Ability to work on a variety of tasks simultaneously, with each having different deadlines.
  • Ability to coordinate and lead projects, and in other situations, be a self-sufficient individual contributor.
About TransUnion

TransUnion is a global information solutions company that helps people around the world access the opportunities that lead to a higher quality of life. We are dedicated to finding ways information can be used to help people make better and smarter decisions.

At TransUnion, we are committed to helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. We believe that when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

We offer our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for their first mortgage, or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities, and local economies around the world.

This is a hybrid position, and you will regularly perform job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.



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