Senior Fraud Product Specialist

1 day ago

Burlington, Ontario, Canada TransUnion LLC Full time

About the Role:

TransUnion LLC is seeking a highly skilled Senior Fraud Product Consultant to join our team of industry experts. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

Key Responsibilities:

  • Deliver product management discipline for existing and new products to ensure suitability in the applicable target market.
  • Actively support Sr. Manager, Fraud Consulting along with Sales teams & revenue growth by providing expertise and consultative services to uncover new opportunities, create compelling value propositions and participate in account planning.
  • Adapts and/or develops product strategy & roadmaps, and conveys requirements to the Product Management teams.
  • Assembles customized solutions to meet customers' specific needs.
  • Works directly with customers to understand and communicate their needs and deliver solutions to address those needs by defining and tracking product-level SLAs, SLOs.

Requirements:

  • Subject matter expertise in Fraud & Anti-Money Laundering, with an established network in the Canadian fraud industry.
  • Experience in Fraud Operations, Fraud Strategy and Senior Leadership within a Financial Institution preferred.
  • Strong Canadian Financial Institution Product knowledge (all financial products) & channels with an ability to develop/recommend mitigation strategies.
  • Branch, customer service or other customer facing experience required.
  • Experience developing fraud strategy roadmaps and executing fraud management frameworks.
  • Deep knowledge of identity management & fraud mitigation as it pertains to Financial Applications.
  • Strong competitive knowledge of key vendors/solutions available in the industry
  • A Bachelor's degree in Business or other relevant field is required.
  • Demonstrated ability to assume project oriented work requiring the combination of synthesizing and analyzing information, and determining the appropriate course of action based on it.
  • Strong analytical, technical, presenting and marketing skills generally shown through a minimum of five years of experience providing client support to an assigned product/service.
  • Direct experience in a credit, financial, or information services industry is highly preferred to be successful at this level.
  • Experience supporting telecoms, auto-insurance, retail credit and/or consumer credit reporting industries in a fraud capacity.
  • Working knowledge of the operation and capabilities of large database computer systems, particularly specific to the credit bureau system would be a strong advantage.
  • Ability to fully utilize personal computers and the associated software applications used by the business unit such as Microsoft Office Suite.
  • Superior verbal and written communication skills. Prior experience delivering presentations for groups of people including executive leadership.
  • Ability to work on a variety of tasks simultaneously with each having different deadlines.
  • Ability to coordinate and lead projects, and in other situations to be a self-sufficient individual contributor

About TransUnion:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. We are a trusted provider of global information solutions, and our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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