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Senior Fraud Consultant

2 months ago

Burlington, Ontario, Canada TransUnion Full time
About the Role

We are seeking a highly skilled Senior Fraud Consultant to join our team at TransUnion. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life.

Key Responsibilities:

  • Act as a subject matter expert in fraud, identity management, and Anti-Money Laundering to deliver business insights and contribute to sales growth.
  • Support Sales teams and revenue growth by providing expertise and consultative services to uncover new opportunities and create compelling value propositions.
  • Drive the achievement of targeted revenue growth and expense by selling and supporting the Fraud suite of products.
  • Analyze progress toward meeting established business plan goals and provide forecasting reports and trend-level insights to executive management.
  • Work closely with the Product and Operations teams to develop requirements, use cases, and review features and functionality.
  • Lead key decisions regarding proposal generation, deal shaping, and negotiation efforts.
  • Provide sales support by analyzing models and presenting summaries, or preparing documentation enhancement materials as required.
  • Visit clients, sales offices, or outside vendors to obtain or present information relating to the fraud products.
  • Consult with customers and assist with implementation as required.

Requirements:

  • Subject matter expertise in Fraud & Anti-Money Laundering, with an established network in the Canadian fraud industry.
  • Experience in Fraud Operations, Fraud Strategy, and Senior Leadership within a Financial Institution preferred.
  • Branch, customer service, or other customer-facing experience required.
  • Experience developing fraud strategy roadmaps and executing fraud management frameworks.
  • Deep knowledge of identity management & fraud mitigation as it pertains to Financial Applications.
  • A Bachelor's degree in Business or other relevant field is required.
  • Demonstrated ability to assume project-oriented work requiring the combination of synthesizing and analyzing information, and determining the appropriate course of action based on it.
  • Strong analytical, technical, presenting, and marketing skills generally shown through a minimum of 5 years of experience providing client support to an assigned product/service.
  • Direct experience in a credit, financial, or information services industry is highly preferred to be successful at this level.
  • Experience supporting telecoms, auto-insurance, retail credit, and/or consumer credit reporting industries in a fraud capacity.
  • Working knowledge of the operation and capabilities of large database computer systems, particularly specific to the credit bureau system, would be a strong advantage.
  • Ability to fully utilize personal computers and the associated software applications used by the business unit, such as Microsoft Office Suite.
  • Prior experience delivering presentations for groups of people, including executive leadership.
  • Ability to coordinate and lead projects, and in other situations, to be a self-sufficient individual contributor.