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Senior Fraud Product Consultant

2 months ago

Burlington, Ontario, Canada TransUnion LLC Full time
About the Role

TransUnion LLC is seeking a highly skilled and experienced Senior Fraud Product Consultant to join our team. As a key member of our organization, you will play a critical role in expanding the penetration of our Identity Management & Fraud Solutions in the Canadian marketplace.

Key Responsibilities
  • Drive thought leadership and innovation by providing industry expertise, product knowledge, and process mapping capabilities to deliver identity management solutions, drive business insights, and resolve business issues for TransUnion's customers.
  • Deliver product management discipline for existing and new products to ensure suitability in the applicable target market.
  • Actively support Sr. Manager, Fraud Consulting along with Sales teams & revenue growth by providing expertise and consultative services to uncover new opportunities, create compelling value propositions, and participate in account planning.
  • Adapts and/or develops product strategy & roadmaps, and conveys requirements to the Product Management teams.
  • Assembles customized solutions to meet customers' specific needs.
  • Works directly with customers to understand and communicate their needs and deliver solutions to address those needs by defining and tracking product-level SLAs, SLOs.
Requirements
  • Subject matter expertise in Fraud & Anti-Money Laundering, with an established network in the Canadian fraud industry.
  • Experience in Fraud Operations, Fraud Strategy, and Senior Leadership within a Financial Institution preferred.
  • Strong Canadian Financial Institution Product knowledge (all financial products) & channels with an ability to develop/recommend mitigation strategies.
  • Branch, customer service, or other customer-facing experience required.
  • Experience developing fraud strategy roadmaps and executing fraud management frameworks.
  • Deep knowledge of identity management & fraud mitigation as it pertains to Financial Applications.
  • Strong competitive knowledge of key vendors/solutions available in the industry.
  • A Bachelor's degree in Business or other relevant field is required.
  • Demonstrated ability to assume project-oriented work requiring the combination of synthesizing and analyzing information, and determining the appropriate course of action based on it.
  • Strong analytical, technical, presenting, and marketing skills generally shown through a minimum of five years of experience providing client support to an assigned product/service.
  • Direct experience in a credit, financial, or information services industry is highly preferred to be successful at this level.
  • Experience supporting telecoms, auto-insurance, retail credit, and/or consumer credit reporting industries in a fraud capacity.
  • Working knowledge of the operation and capabilities of large database computer systems, particularly specific to the credit bureau system, would be a strong advantage.
  • Ability to fully utilize personal computers and the associated software applications used by the business unit, such as Microsoft Office Suite.
  • Superior verbal and written communication skills. Prior experience delivering presentations for groups of people, including executive leadership.
  • Ability to work on a variety of tasks simultaneously, with each having different deadlines.
  • Ability to coordinate and lead projects, and in other situations, to be a self-sufficient individual contributor.
What You'll Bring

The successful candidate will bring a proven track record as a subject matter expert in fraud, identity management, and Anti-Money Laundering, drawing on in-depth knowledge of fraud trends, industry and regulatory requirements, and business process flow to deliver business insights and contribute to sales growth.

About TransUnion LLC

TransUnion LLC is a trusted provider of global information solutions, dedicated to helping people make better and smarter decisions. Our mission is to help people around the world access the opportunities that lead to a higher quality of life by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

Why Join Us

This is a hybrid position, involving regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. As a member of our team, you will have the opportunity to work with industry experts, drive innovation, and make a meaningful impact on our customers and the community.