Overnight In Room Dining Server
1 month ago
About Four Seasons:
Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that fosters growth, innovation, and inclusivity.
About the Location:
Whistler, British Columbia, is a picturesque mountain resort town that offers a unique blend of natural beauty and luxury amenities. Our Four Seasons Resort & Residences Whistler is a premier destination for ski enthusiasts, foodies, and those seeking a relaxing getaway.
About the Role:
We're seeking a highly skilled and enthusiastic Overnight In-Room Dining Server to join our team. As a key member of our Food and Beverage team, you'll be responsible for delivering exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.
Responsibilities:
- Deliver food orders to guest rooms, verifying orders and ensuring timely delivery.
- Greet guests, provide engaging descriptions of menu items, and respond to requests in a timely manner.
- Break down, clean, and set up room service tables, condiment setups, and flatware.
- Anticipate guest needs, assess satisfaction, and offer suggestions to enhance their experience.
- Close guest checks accurately, securing room numbers and signatures.
- Foster a harmonious and professional work environment, collaborating effectively with colleagues and supervisors.
Requirements:
- Minimum 2 years' experience in Food and Beverage, preferably in a luxury hotel or restaurant setting.
- Demonstrated knowledge and passion for all aspects of food and beverage.
- Proficient command of the English language.
- Attention to detail and strong problem-solving skills, coupled with a dedication to customer service.
- Possession of the Serving it Right Certificate.
- Ability to work overnight and flexible scheduling.
What We Offer:
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events.
- Complimentary meal per shift in our employee dining room.
- Paid time off, vacation days, and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes.
- Discovery Nights at Four Seasons worldwide.
Schedule & Hours:
As our hotel is open 24/7, 365 days a year, we expect our Overnight In-Room Dining staff to be flexible in working overnights, weekends, and holidays.
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