Mobile Crisis Response Team Member

17 hours ago


Ottawa, Ontario, Canada CMHA Oxford Full time
Job Overview:
Counsellors play a vital role in the Mobile Crisis Response Team (MCRT), supporting individuals experiencing mental health or addictions-related crises. As an MCRT member, you will provide critical interventions to help individuals stabilize and recover from crisis situations.

About the Role:
This position requires counsellors to work directly with police officers during regular hours, assisting in de-escalation of crisis situations. You will be responsible for conducting mental health and addiction assessments with individuals and their family members, identifying opportunities for de-escalation and stabilization. Additionally, you will establish therapeutic relationships, facilitate referrals to internal and external services, and advocate for access to necessary support services.

Key Responsibilities:
• Work collaboratively with police officers to provide crisis intervention and support to individuals in need
• Conduct mental health and addiction assessments to identify individual needs and develop effective support plans
• Establish and maintain therapeutic relationships with clients and their families
• Facilitate referrals to internal and external services and supports, ensuring seamless transitions for clients
• Advocate for client access to necessary services and resources
• Collaborate with emergency services when additional intervention is required
• Engage in regular communication with CMHA leadership to discuss attendance, scheduling, training needs, professional development, and operational changes

Requirements:
• Post-secondary education in a related field (primary proof of credentials required)
• Valid driver's license and reliable vehicle with adequate insurance to carry out job duties
• Successful background check required by Middlesex OPP and SCPS
• Current clear Police Vulnerable Sector Check (PVSC)
• Ability to attend work regularly

Preferred Qualifications:
• Registration and good standing with relevant professional colleges (e.g., OCSWSSW, CNO, CRPO, COTO, CPSO, CPO)
• Minimum 3 years' direct client support experience in community mental health, with preference given to those with experience working with individuals with addictions or substance use issues
• Extensive knowledge of serious mental illness and trends in best practices for delivering support services
• Familiarity with psychosocial rehabilitation and recovery models
• Bilingualism in both official languages preferred

Salary and Benefits:
This role offers a competitive salary, ranging from $26.74 to $36.71 per hour, depending on qualifications and experience. Additionally, you will receive 9% in lieu of health benefits and be eligible for immediate enrollment in the HOOPP pension plan.

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