Customer Relationship Manager

4 weeks ago


Lethbridge, Alberta, Canada TD Bank Full time
TD Bank Job Opportunity

We are seeking a highly skilled and experienced Customer Relationship Manager to join our team at TD Bank. This role is based in Lethbridge, Alberta, Canada, and involves working closely with customers to understand their financial needs and provide personalized advice and solutions.

About the Role:

  • This position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.
  • The successful candidate will be responsible for identifying customer needs and providing tailored advice and solutions to meet those needs.
  • This includes building relationships with customers, understanding their financial goals and objectives, and providing recommendations on banking products and services that meet their needs.

Key Responsibilities:

  • Act as a subject matter expert in personal banking and business banking products and services.
  • Provide sound advice to customers on banking products and services.
  • Use knowledge of local market trends and competitive offers to advise customers on their financial decisions.
  • Assist with maintaining a professional and inviting space in the branch.
  • Support frontline staff with transactions and provide coaching and guidance as needed.

Requirements:

  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in banking or a related field.
  • IFIC or CSC certification an asset.
  • CFSA certification required upon hire.

Salary and Benefits:

The estimated salary for this role is $49,300 - $69,700 CAD per year, depending on experience. Additionally, TD Bank offers a comprehensive benefits package, including health and wellness benefits, retirement savings plans, and career development opportunities.

About TD Bank:

TD Bank is one of the world's leading global financial institutions, serving over 27 million households and businesses in Canada, the United States, and around the world. We are committed to delivering exceptional customer experiences and creating opportunities for our employees to grow and develop their careers.



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