Insurance Team Leader | Customer Experience Expert

3 weeks ago


Lethbridge, Alberta, Canada Western Financial Group Full time

At Western Financial Group, we are dedicated to providing our customers with exceptional service and support. As a Regional Manager, you will play a key role in achieving this goal by effectively managing and supporting your team to deliver outstanding results.

About the Role

This is an exciting opportunity for an experienced insurance professional to join our team as a Regional Manager. In this role, you will be responsible for leading a team of sales professionals, identifying areas for improvement, and developing strategies to drive business growth. You will also work closely with other departments to ensure seamless communication and collaboration.

Responsibilities
  • Lead and manage a team of sales professionals to achieve sales targets and provide exceptional customer service
  • Develop and implement business strategies to drive growth and improve operational efficiency
  • Collaborate with other departments to ensure effective communication and teamwork
  • Identify and address areas for improvement, and develop plans to resolve issues
Requirements

To succeed in this role, you will need:

  • 8+ years of experience in the insurance industry, with at least 3 years in a management position
  • A General Insurance Level 2 License (an asset)
  • Excellent leadership and communication skills
  • The ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
Benefits

We offer a competitive compensation package, including:

  • $95,000 - $120,000 per year
  • 37.5 hours per week, full-time
  • Medicine Hat or Lethbridge, Alberta location
  • Three weeks' vacation per year
  • 14 paid wellness days per year
  • Company matching investment and savings programs
  • 100% employer-paid group benefits, including health care spending account
What We're Looking For

We are looking for someone who is passionate about delivering exceptional customer service and has a strong track record of leadership and management experience. If you have a desire to make a difference in the lives of our customers and colleagues, we encourage you to apply.



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