Technical Support Specialist

2 months ago

Calgary, Alberta, Canada beBee Professionals Full time
Job Offer: Support Analyst

About beBee Professionals:

beBee Professionals is a leading company in the industry, committed to delivering exceptional services to our clients.

Job Summary:

We are seeking a highly skilled Support Analyst to join our team in Calgary. The successful candidate will be responsible for providing technical support to our customers and internal teams.

Key Responsibilities:

• Provide technical support to customers and internal teams via phone, email, and in-person
• Troubleshoot hardware and software issues
• Collaborate with cross-functional teams to resolve complex technical issues
• Develop and maintain technical documentation
• Stay up-to-date with industry trends and technologies

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 3 years of experience in a technical support role
• Excellent problem-solving and communication skills
• Knowledge of Windows and Linux operating systems
• Ability to troubleshoot hardware and software issues
• Experience with customer service and technical support

What We Offer:

• Competitive salary
• Comprehensive benefits package
• Flexible working hours
• Opportunity for career growth

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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