Nursing Department Coordinator
1 week ago
Southbridge Care Homes is seeking a skilled Nursing Scheduler to join our team. As a key member of our Nursing Department, you will be responsible for enhancing the effective management and performing administrative duties, reception operations, and scheduling duties within the department.
Key responsibilities include:
- Performing clerical duties associated with the daily operation of the Nursing department
- Adhering to established policies and procedures regarding quality assurance, occupational health and safety, environment, and infection control
- Assisting with communication to physicians for outstanding physicals required by residents
- Attending all nursing-related committee meetings and taking meeting minutes
- Responding to inquiries and concerns from residents, families, and staff, triaging the inquiries accordingly
- Maintaining purchase orders and inventory controls in relation to the Nursing department
- Ensuring that resident care supplies are distributed to all units on a weekly basis
- Establishing and confirming resident dental, specialist, hairdressing, and outside appointments
- Ensuring all transportation and schedules are booked for residents (i.e., dialysis appointments)
- Inputting changes to the staff schedules daily and presenting them to the Director of Care for approval; performing various clerical duties and preparing reports as required; maintaining or assisting in the maintenance of resident records and files
- To answer absentee calls, identify replacement staff, and track and record all occurrences
- To interpret collective agreements for clarification purposes
- Organizing resident files/charts on all home areas. Information includes but is not limited to resident admission, discharge, or transfer. To prepare and post the Nursing Department schedules as per contracts; prepare, post, and maintain the daily nursing schedule, including making calls to staff
- Maintaining the highest level of confidentiality
- Other duties as required
The ideal candidate will have the following qualifications and skills:
- Post-secondary certificate in business or office administration or related program
- One year or more of experience in a similar position with working knowledge of general office operations
- Experience with scheduling of staff
- Experience in long-term care with utilization of Point Click Care considered an asset
- Pleasant telephone manner with strong customer service skills. Strong interpersonal and organizational skills, ability to work in a fast-paced environment, and have exceptional time management skills
- Experience with Microsoft Office suite of applications
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