Full Time Employment/Lifeskills Caseworker

2 months ago


Toronto, Ontario, Canada The Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly motivated and experienced Employment and Life Skills Caseworker to join our team in Downtown East Community Church. As a key member of our team, you will provide job placement search, employment preparation sessions, partnership development, and post-program support for our employment program, 'Dreaming In Colour,' as well as facilitation support and case management for our life stabilization program, 'TEAM Wellness.'

Key Responsibilities
  • Employment Services:
    • Recruit clients to engage in the program.
    • Meet with clients one-on-one and in groups to determine employment and job placement goals.
    • Research, identify, and organize 4-week voluntary work placements for each Dreaming in Colour participant in consultation with the program coordinator and students.
    • Ensure that work placements meet both the clients' and employers' needs.
    • Provide supervision, support, and follow-up for students in the fulfillment of placement responsibilities.
    • Ensure that all placement documentation is signed by both the student and employer.
    • Develop relationships with employers and community to determine ongoing placement opportunities within each student's field of interest and to secure paid employment, education, and training opportunities for students in the post-program support phase.
    • Organize 3-4 events or workshops per program cohort in conjunction with the Employment/Lifeskills Coordinator for students.
    • Work with small groups of students to help develop job searching skills.
    • Provide advocacy, supportive counseling, mentoring, and guidance to participants throughout the duration of the Dreaming in Colour and Team Wellness programs, including the post-program phase.
    • Contact Ontario Works case workers on behalf of mutual clients for updates on progress within the programs.
  • Life-Skill Services:
    • Assist in developing the 8-week life-skills program, 'Team Wellness,' and in delivering the program 1-2 times annually.
    • Assist with recruiting clients to engage in the program.
    • Assist in facilitating workshops and meeting one-on-one with clients, in collaboration with the program coordinator.
    • Conduct intake assessments as needed.
    • Provide one-on-one case management and guidance to participants throughout the in-core and post-program support phase.
    • Assist with curriculum development and implementation.
  • Administration:
    • Maintain accurate records of client information on The Salvation Army's computer system while maintaining confidentiality and providing statistical reports.
    • Maintain accurate written records, logs of activities, including activity reports and statistical information.
    • Remain up-to-date and proficient in the use of all office equipment relative to job duties.
    • Assist the Employment/Lifeskills Coordinator in updating class teaching materials, handouts, and student resource binders.
    • Using the POES system, complete required administration in collaboration with the Employment/Lifeskills Coordinator.
  • Health & Safety:
    • Ensure that the work area is maintained regarding appearance, condition, and safety as recommended by Public Health.
    • Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety.
    • Work in compliance with the OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
    Working Conditions
    • This is a permanent full-time role at 35 hours per week.
    • Working environment is typically in the office in generally agreeable conditions.
    • Ability to lift/move 25 lbs.
    • May work with individuals that have significant life barriers.
    • This job requires reaching, bending, and stooping frequently, working in a sitting, and standing position for periods of time.
    • Occasional travel up to 10% is associated with this position.
    Qualifications and Education Requirements
    • Completion of a two-year Community College Diploma in a human services field, i.e., Social Services Worker.
    • A University Degree in a relevant field of study would be a definite asset, i.e., Bachelor of Social Work, or a Bachelor of Arts in Social Services.
    • Ability and willingness to provide a Non-Violent Crisis Intervention Certification.
    • Alternative combinations of education and experience may be considered.
    Experience and Knowledge
    • Minimum of two years of prior related experience in providing casework services, documenting, and maintaining case files, working in collaboration with other service providers, community outreach, and working with people of diverse backgrounds.
    Skills and Capabilities
    • Self-motivated – Able to plan work activities and priorities associated with each client.
    • Driven – Advocates, supports, and motivates clients.
    • Relationship building – Demonstrated ability to build positive, productive, and supportive relationships with the community, corps members, clients, and other staff.
    • Team – Respects and relies on a TEAM approach in supporting the client.
    • Problem solving – Creates action plans to help break down barriers to achieving client goals.
    • Client centered – Willingness to listen and learn from each client with compassion and dignity.
    • Organizational commitment – Understanding and ability to uphold the ethical and social norms of the organization.
    • Communication – Strong written, verbal, and interpersonal communications skills.
    • Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
    • Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

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