Senior Caseworker

4 weeks ago


Toronto, Ontario, Canada CB Canada Full time
Job Title: Senior Caseworker

We are seeking a highly skilled and experienced Senior Caseworker to join our team at AmerisourceBergen. As a Senior Caseworker, you will play a critical role in providing exceptional patient support and reimbursement services to our clients.

Key Responsibilities:
  • Provide expert-level reimbursement support to patients and healthcare professionals
  • Manage a large caseload of patients and ensure timely resolution of reimbursement issues
  • Collaborate with internal stakeholders to develop and implement reimbursement strategies
  • Conduct thorough investigations into reimbursement coverage options and financial assistance programs
  • Develop and maintain strong relationships with healthcare professionals and patients
  • Stay up-to-date on industry developments and regulatory changes affecting reimbursement
  • Participate in special projects and initiatives to improve patient support and reimbursement services
Requirements:
  • Minimum 2 years of experience in customer service, preferably in the medical or pharmaceutical industry
  • Strong knowledge of reimbursement policies and procedures
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer:

AmerisourceBergen offers a competitive total rewards package, including comprehensive benefits, paid time off, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.


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