Telecom Operations Support Specialist

7 days ago


Toronto, Ontario, Canada Hydro One Networks Inc Full time

Job Title: Telecom Operations Support Specialist

Location: Hydro One Networks Inc.

Company: Acronym Solutions

About Us:

Acronym Solutions is a leading provider of information and communications technology services. With over 20 years of experience managing critical communications systems, we deliver innovative and reliable solutions to support business growth and digital transformation.

Job Summary:

We are seeking a highly motivated and detail-oriented Telecom Operations Support Specialist to join our team. As a key member of our operations support group, you will be responsible for managing power system telecom services data for Hydro One Networks and Acronym Solutions.

Key Responsibilities:

  • Assist senior staff with operations support systems updates
  • Conduct research and analysis of engineering design documents and systems of record
  • Generate regular status reports and other reports as required
  • Prepare training documentation

Professional Development Opportunities:

  • Gain knowledge of power system telecom services
  • Develop basic transmission system protection and control knowledge
  • Experience with operations support systems (OSS)
  • Experience with engineering design documents

Selection Criteria:

  • Discipline: Telecom or power system engineering, Telecommunication Engineer, Electrical Engineer or Computer Science
  • Basic understanding of protection and control principles
  • Basic understanding of networking and telecom systems and services
  • Ability to multi-task, prioritize and meet deadlines
  • Self-starter with exceptional communication skills
  • Proficiency with MS Office Suite

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to the success of Hydro One Networks and Acronym Solutions. If you are a motivated and detail-oriented individual with a passion for telecom operations, we encourage you to apply.



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