Restaurant Operations Manager
3 weeks ago
We are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our Burger King store. As a key member of our team, you will be responsible for ensuring seamless customer service, maintaining high-quality food products, and driving sales growth.
About the RoleThis is a challenging yet rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. You will lead a team of up to 10 staff members, providing guidance, support, and coaching to ensure they have the skills and knowledge needed to succeed in their roles.
Key Responsibilities- Determine the type of services to be offered and implement operational procedures to meet customer needs and drive sales growth.
- Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Conduct performance reviews to identify areas for improvement and develop strategies to enhance team performance.
- Negotiate arrangements with suppliers for food and other supplies to ensure the highest quality products at competitive prices.
- Participate in marketing plans and implementation to promote the Burger King brand and increase sales.
- Address customers' complaints or concerns in a professional and courteous manner to resolve issues promptly and efficiently.
- 2 years to less than 3 years of experience in a restaurant management role.
- Secondary (high) school graduation certificate.
- Excellent oral and written communication skills.
- Strong leadership and problem-solving abilities.
- Able to work under pressure and meet deadlines while maintaining attention to detail.
The estimated salary for this role is $60,000 - $80,000 per year, based on industry standards and market rates. Additionally, you will receive a range of benefits, including health insurance, paid time off, and opportunities for career advancement.
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