Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
About the Role:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Tim Hortons. This is a full-time position responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Determine menu offerings and implement operational procedures to drive sales and customer satisfaction
- Organize and maintain inventory levels to minimize waste and maximize profitability
- Negotiate arrangements with suppliers for food and other supplies to secure competitive pricing
- Address customer complaints or concerns in a timely and professional manner
- Plan, organize, direct, control, and evaluate daily operations to achieve business objectives
This role involves supervising a team of 5-10 employees and providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties effectively.
Work Environment and Physical Capabilities:The successful candidate will work in a fast-paced environment, often under pressure to meet deadlines and targets. They will be required to spend extended periods standing, walking, and using manual dexterity.
Personal Suitability:We are looking for a candidate who possesses excellent interpersonal skills, including client focus, dependability, and flexibility. They should also have strong written and verbal communication skills, as well as the ability to multitask and prioritize tasks effectively.
Benefits and Compensation:Our Restaurant Operations Manager will receive a competitive salary of $55,000 - $65,000 per year, depending on experience. We also offer a comprehensive benefits package, including dental plan, disability benefits, vision care benefits, bonus opportunities, life insurance, and paid time off.
Language and Work Hours:The successful candidate will be fluent in English and will work 40 hours per week. They must be available to work flexible hours, including evenings, weekends, and holidays.
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