Claims Service Representative
3 weeks ago
About the Role
We are seeking a highly skilled Claims Service Representative to join our team at Northbridge Financial. As a Claims Service Representative, you will be responsible for providing exceptional customer service to our clients, while also supporting our Claims Adjusters in their technical work.
Key Responsibilities
- Provide prompt and professional technical support services to our Claims Adjusters through telephone claims
- Maintain data quality and service levels within the department
- Work collaboratively with different departments to ensure a quick and accurate flow of information
Requirements
- Post-Secondary education (College or University)
- 2 years of front-line Customer Service experience
- Exceptional communication skills
- Proficiency in Microsoft Office applications
- Team-first mentality
What We Offer
- Competitive salaries and support for your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
- Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
- Education assistance, internal mobility, and mentoring programs to help you grow in your career
- Donation matching and team volunteer days to support the causes you believe in
About Us
We are Northbridge Financial, a 100% Canadian and owned company by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We are proud to be one of Canada's leading commercial property and casualty insurance companies, dedicated to understanding the needs of our customers and going above and beyond to help Canadian businesses have a safer and brighter future.
We are a company of passionate people who put people first. We welcome and celebrate diversity and are committed to creating an inclusive workplace for all. Please let us know how we can assist or accommodate you during the selection process.
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