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Claims Service Representative, First Notice of Loss

1 month ago


Toronto, Ontario, Canada Northbridge Financial Corporation Full time

About the Role

We are seeking a highly skilled Claims Service Representative to join our team at Northbridge Financial Corporation. As a Claims Service Representative, you will be responsible for providing exceptional customer service to our clients, while also ensuring that all claims are handled in a timely and efficient manner.

Key Responsibilities

  • Provide prompt and professional service to clients via phone, email, and in-person
  • Review and process claims in accordance with company policies and procedures
  • Collaborate with internal teams to ensure seamless communication and resolution of claims
  • Maintain accurate and up-to-date records of claims activity

Requirements

  • Post-secondary education (College or University)
  • 2 years of front-line customer service experience
  • Exceptional communication and interpersonal skills
  • Proficiency in Microsoft Office applications
  • Team-first mentality

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible work arrangements, including hybrid work options
  • Recognition and rewards for outstanding performance

About Us

Northbridge Financial Corporation is a leading Canadian insurance company, dedicated to providing exceptional service to our clients. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow.