Senior Service Delivery Expert
2 weeks ago
About Notarius
As a leading Montreal-based tech company, Notarius specializes in electronic and digital signatures.
We are currently seeking a Senior Service Delivery Expert to play a crucial role in ensuring the successful delivery of our products and services to clients.
Your Responsibilities
- Design, develop, and maintain service delivery solutions to meet client requirements.
- Collaborate with internal teams to gather requirements and ensure seamless integration of service delivery components.
- Identify opportunities for process improvement and implement best practices to enhance service delivery efficiency.
- Troubleshoot and resolve issues related to service delivery, working closely with technical support teams.
- Stay updated on industry trends and emerging technologies to continuously improve service delivery processes.
- Participate in the full software development life cycle, from concept and design to testing and deployment.
What You'll Need
- Excellent verbal and written communication skills coupled with an open and honest attitude
- Proven experience in software development and service delivery.
- Prior experience with Agile development methodologies (e.g., Scrum and Kanban)
- Strong attention to detail
- Proficiency in Ruby on Rails and PostgreSQL
- Experience working with JavaScript, ECMAScript, and Bootstrap frameworks
- Ability to work independently and as part of a team
The Daily Extras That Make Us Stronger
- A united and passionate team environment
- A friendly and collaborative working atmosphere
- Flexible working hours
- Four weeks of vacation after one year of service
- A competitive salary: $90,000 - $120,000 per year
- An excellent pension plan
- Group insurance, including medical and dental
- Access to the Dialogue telehealth platform
- Access to continuing education
- An iPhone with a paid corporate plan
- Social activities and more
We Offer a Unique Opportunity to Grow Your Career
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