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Spa Coordinator

2 months ago

Toronto, Ontario, Canada Equinox Full time
Spa Coordinator Job Description

We are seeking a highly motivated and customer-focused Spa Coordinator to join our team at Equinox in Toronto. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our spa facilities.

Key Responsibilities:

  • Provide personalized guest service and ensure a memorable experience for our spa guests
  • Manage daily spa operations, including inventory and monitoring of daily goals and budgets
  • Develop and implement effective outreach marketing strategies to promote our spa services
  • Conduct orientation tours and provide detailed descriptions of spa treatments, packages, and services
  • Actively promote our spa, treatments, and services to guests and team members
  • Handle guest inquiries and concerns in a professional and courteous manner
  • Maintain a safe, clean, and well-organized spa environment

Requirements:

  • Valid Massage Therapy or Esthetics License
  • Excellent customer service skills and a friendly, outgoing personality
  • Ability to work efficiently in a fast-paced environment
  • Basic math and money handling skills
  • Excellent communication, listening, and computer skills
  • Team player with a positive attitude

What We Offer:

  • Competitive salary and benefits package
  • Complimentary club membership
  • Perks and incentives with our products and services

Equinox is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.