Spa Service Coordinator
1 month ago
About the Role
We are seeking a highly motivated and detail-oriented Spa Service Coordinator to join our team at the Omni King Edward Hotel in Toronto. As a key member of our spa team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our clients.
Key Responsibilities
- Coordinate spa services and appointments to ensure efficient scheduling and maximum guest satisfaction
- Provide personalized service to guests, responding to their needs and exceeding their expectations
- Maintain a clean and organized spa environment, adhering to health and safety standards
- Communicate effectively with guests, colleagues, and management to ensure a positive and professional experience
- Assist with inventory management, ordering supplies, and maintaining par levels of products
- Participate in ongoing training and development to enhance skills and knowledge
Requirements
- Previous experience in a spa or hospitality environment preferred
- Post-secondary education in a related field an asset
- Smart Serve certification an asset
- Ability to work a variety of shifts, including evenings, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
- Competitive compensation and benefits package
- Opportunities for growth and professional development
- A dynamic and supportive work environment
- Discounts on hotel rooms and services
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