Front Desk Ambassador at Courtyard by Marriott Kingston

2 days ago


Kingston, Ontario, Canada Easton's Group of Hotels Full time

About the Opportunity

Courtyard by Marriott Kingston is seeking a Front Desk Ambassador to join their team. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional service and creating memorable experiences for guests.

Job Summary

The Front Desk Ambassador will be responsible for registering guests, issuing room keys, and providing information on hotel services and amenities. They will also process cash and credit card transactions, respond to guest requests, and promote hotel services and facilities.

Key Responsibilities

  • Registering guests and issuing room keys in a timely and efficient manner
  • Providing accurate and up-to-date information on hotel services, amenities, and local attractions
  • Processing cash and credit card transactions according to established procedures
  • Responding promptly and courteously to guest requests and concerns
  • Promoting hotel services, facilities, and outlets to increase guest satisfaction

Requirements

  • Basic reading, writing, and math abilities
  • High School diploma or equivalent, plus one year of front desk or guest service experience
  • Strong communication and problem-solving skills
  • Able to work nights, weekends, and holidays as required

Benefits

  • Health, vision, and dental coverage (full-time employees)
  • Wellness days
  • Employee celebrations
  • Free on-site parking
  • Career development opportunities
  • Hotel discounts at Marriott and Easton's properties

What We Offer

Courtyard by Marriott Kingston is committed to providing exceptional benefits and career development opportunities to its employees. As a Front Desk Ambassador, you will have the chance to work with a diverse team, develop your skills, and create lasting memories for our guests.



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