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Office Support Specialist
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Office Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Office Assistant/Receptionist to join our team at Fraser Health. In this role, you will provide exceptional customer service, manage front-line reception services, and perform various administrative tasks to support the Mental Health Services team.
Key Responsibilities- Provide reception services by answering telephones, taking information, and transferring calls to appropriate staff.
- Maintain master appointment books for all staff and provide front-line screening services.
- Provide typing and clerical services, including routine correspondence, psychiatric and psychological assessments, and transcription from dictaphone and handwritten notes.
- Obtain general intake information, gather and process client information forms, and ensure client record security.
- Maintain office files, sort incoming mail, and prepare outgoing mail daily.
- Perform other related duties as assigned.
- Grade 12, plus completion of a recognized Medical Office Assistant certificate.
- One year's recent, related experience or an equivalent combination of education, training, and experience.
- Ability to type 45 wpm, knowledge of medical terminology, and ability to operate multi-line switchboard.
- Ability to communicate effectively, plan, organize, and prioritize work, and operate related equipment using various software applications.
