Restaurant Management Team Lead

3 weeks ago

London, Ontario, Canada A&W Full time
Job Summary

We are seeking an experienced Restaurant Management Team Lead to join our team at A&W. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we provide exceptional customer service and maintain high-quality food standards.

Key Responsibilities
  • Develop and implement effective strategies to drive sales growth and improve operational efficiency
  • Lead and manage a team of food service staff, providing guidance and support to ensure excellent customer service and high-quality food preparation
  • Conduct regular audits to ensure compliance with health and safety regulations and company policies
  • Maintain accurate records of stock levels, repairs, sales, and wastage, as well as prepare and submit reports as required
  • Establish and maintain positive relationships with customers, resolving any issues or complaints in a professional and courteous manner
Requirements
  • Bachelor's degree in Hospitality Management or related field (not required but an asset)
  • Minimum 1 year experience in a supervisory role within the food service industry
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
Working Conditions

This is a fast-paced environment where attention to detail and multitasking skills are essential. You must be able to work under pressure and meet tight deadlines while maintaining a high level of professionalism and composure.

Compensation and Benefits

The salary range for this position is between $50,000 - $60,000 per year, depending on experience. Additional benefits include a comprehensive health and dental plan, paid vacation time, and opportunities for professional development and advancement.

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