Retail Store Team Lead

4 weeks ago


St Andrews, Canada Cummings Convenience Full time
Job Description

Cummings Convenience is seeking a skilled Retail Store Team Lead to join our team. As a key member of our retail operations, you will be responsible for overseeing daily store activities, supervising staff, and maintaining high levels of customer satisfaction.

Key Responsibilities
  • Manage and coordinate the activities of sales staff, ensuring excellent customer service and efficient sales processes.
  • Supervise and train new staff members, promoting a culture of teamwork and continuous learning.
  • Authorise payments, order merchandise, and manage inventory levels to maintain optimal stock levels.
  • Establish and maintain work schedules, ensuring adequate staffing levels and minimizing downtime.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business growth.
  • Resolve customer complaints, supply shortages, and other issues in a timely and professional manner.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient storage processes.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
  • Physical stamina to handle heavy loads and work long hours if required.
  • Reliable, trustworthy, and able to maintain confidentiality.


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