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Retail Team Lead

1 month ago

St Albert, Alberta, Canada Ardene Full time
About Ardene

Ardene is a dynamic and fashion-forward retail company with a strong presence in North America. With over 250 stores across Canada, the USA, and internationally, we offer a wide range of apparel, footwear, and accessories at affordable prices.

We believe that fashion should be accessible to everyone, without compromising on quality or style. Our mission is to provide our customers with an exceptional shopping experience, both online and in-store.

Job Title: Retail Team Lead - Fashion Store

Job Type: Full-time

Location: St-Albert Centre (T8N 3K8)

Estimated Salary: $55,000-$65,000 per year

Job Description:

The Retail Team Lead - Fashion Store is responsible for supporting the Store Manager in achieving sales objectives, improving employee performance, and ensuring efficient store operations. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service.

Key Responsibilities:
  • Assist in implementing strategies to achieve sales and profit budgets
  • Oversee all store operations, including opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and supervision of the team
  • Provide excellent customer service and coach team members accordingly
  • Comply with all head office requests regarding store operations
  • Process purchases at the register
  • Adhere to all company policies
  • Support the Store Manager in ensuring company standards are followed in accordance with the employee manual
Requirements:
  • Minimum 1-year retail experience in a leadership role
  • High school diploma or equivalent
  • Excellent selling and customer service abilities
  • Strong time management, and priority-setting skills
  • Strong communication and interpersonal skills
  • Ability to delegate tasks and take ownership
  • Ability to lead a team in a positive and inclusive manner
What We Offer:
  • Group insurance
  • Bonus possibilities
  • Dynamic and friendly work environment
  • Casual dress-code
  • Employee discount
  • Upgraded eligibility for Ardene Rewards
  • Birthday paid off & Wellness days
  • Wellness initiatives
  • Cool contests
  • Opportunities for growth