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Executive Director, Access, Patient Transport and Emergency Response

2 months ago

Kelowna, British Columbia, Canada Interior Health Authority Full time
About the Role

We are seeking a highly skilled and experienced healthcare executive to join our team as the Executive Director, Access, Patient Transport and Emergency Response. This is a senior leadership position that requires a strong understanding of healthcare operations, strategic planning, and emergency management.

Key Responsibilities
  • Provide senior leadership and direction to the development, implementation, and assessment of access and flow strategies, reporting and best practices in patient flow.
  • Chair the appropriate access and flow committees, partner with Information Management & Information Technology leadership in the deployment prioritization of bed management systems.
  • Oversee and provide leadership and direction to the Patient Transport Office.
  • Establish and maintain strategic partnerships with internal and external partners to seamlessly respond to emergency events.
  • Develop and implement strategies, program & service objectives, and operations that support patient-focused seamless care during emergency events.
  • Develop and oversee access and flow staff and activities within an integrated and networked health delivery system across the acute, community, tertiary, and residential continuum of care.
  • Ensure the tactical planning, financial and business operations, and service delivery activities of the portfolio align with and contribute to successful achievement of the organization's strategic services plan and deliverables.
  • Partner with Information Management & Information Technology to develop plans and set priorities for investment in access and flow technology, including a bed management system to increase access to and improve flow of health care services.
  • Lead the development of a culture of emergency management in IH through effective communication of the program's vision, coordinating resources, advancing priorities and implementing consistent, evidence-based practices.
  • Collaborate with partners including Health Emergency Management BC, BC Wildfire Service, Municipal Leaders, Regional Hospital Districts, First Nations Partners, the Provincial Health Services Authority, the Ministry of Health, BC Health Authorities to lead and/or participate in emergency response process improvements.
  • Engage and collaborate with First Nations leaders in emergency and disaster planning and recovery; ensuring effective planning, implementation and coordination of response to emergencies and disasters.
  • Develop and maintain relationships with key external parties such as elected officials, government agencies, regional hospital districts, indigenous leaders, advocacy groups, and foundations, and represents the organization in a variety of settings and to external parties.
  • Ensure IH Emergency Response processes are developed utilizing industry best practices, are easily accessed and streamlined. Coordinates Emergency Response education courses, participates in the development and continuous improvement of Emergency Response education curriculum and instructional strategies, works with key partners to ensure that appropriate, targeted, timely and effective education is provided to address Emergency Response education needs across the region.
  • Fosters an environment that embraces and supports innovation and evidence-based research to inform local decision-making and develop enhanced practices and protocols. Partners with Information Management and Information Technology to develop and implement Telehealth and virtual care strategies to improve access to clinical services.
  • Provides sound financial management (operational and capital) focused on achieving a balanced budget while ensuring a high quality of care at all service levels. Working within the approved financial mandate, prepares budget and program recommendations, oversees and monitors actual expenses and program/service outcomes, identifies efficiencies and promotes optimal use of resources, and makes recommendations on current and future program and service adjustments.
  • In alignment with IH's Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
  • Provides leadership for other services, programs, or projects as assigned by the Vice President.
Preferred Qualifications

Interior Health Authority is committed to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA). We preferentially consider and/or hire qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).