Patient Transportation Coordinator

1 month ago

Kelowna, British Columbia, Canada Interior Health Authority Full time
Job Title: Patient Transportation Coordinator

Interior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.

Job Summary:

We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment to arrange patient transfers, communicate with clinical staff and transportation providers, and ensure efficient patient flow through the healthcare continuum.

Key Responsibilities:
  • Coordinate patient transfers between health authority facilities, ensuring timely and cost-effective delivery of transportation resources.
  • Communicate with clinical staff, transportation providers, and bed coordinating agencies to facilitate patient flow and optimize resource utilization.
  • Provide transportation resources that match patient care requirements, while minimizing costs and reducing avoidable length of stay in hospital.
  • Collaborate with facility staff, transport providers, and bed coordinating agencies to identify opportunities for program improvement and implement changes.
  • Participate in continuous quality improvement activities, including auditing patient transfer activities, identifying opportunities for improvement, and reporting incidents and complaints.
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 2 years of experience in a related field, preferably in healthcare or logistics.
  • Excellent communication and problem-solving skills, with ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team, with strong attention to detail and organizational skills.
What We Offer:

Interior Health offers a competitive salary range of $60,427 to $86,863, as well as excellent career prospects, employer-paid training and education, and a work-life balance.

We are committed to creating an inclusive and respectful work environment that values diversity and promotes employee well-being.

Interior Health is an equal opportunities employer and welcomes applications from Indigenous peoples, people of colour, people with disabilities, and LGBTQ2S+ individuals.

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