Patient Transportation Coordinator

2 weeks ago


Kelowna, British Columbia, Canada Interior Health Authority Full time

About the Role


The Coordinator, Patient Transportation is a key position within the Interior Health Authority, responsible for arranging transfers that meet the care needs of patients and the operational requirements of our facilities.



Key Responsibilities

  • Coordinate patient transfers between health authority facilities, working in a call-centre environment to arrange on-time delivery of ground and air transportation resources
  • Communicate with clinical staff, transportation providers, and bed coordinating agencies to facilitate patient flow through the healthcare continuum in a cost-effective manner
  • Provides transportation resources that match the care requirements of patients, coordinates transfer activity to facilitate on-time delivery of patient care, and optimizes patient flow through the healthcare continuum
  • Obtains patient care information from clinical staff and electronic resources, and inputs this data into the PTO software program for quality assurance and invoice verification
  • Uses a customer-relations approach to match the most appropriate transportation resource to the patient's clinical needs
  • Participates in continuous quality improvement activities, including auditing patient transfer activities, identifying opportunities for program improvement, and reporting and investigating incidents and complaints


Requirements

  • Graduate of an accredited program in direct patient care, with eligibility for licensure in a professional registering body (e.g. Emergency Medical Dispatcher, Primary Care Paramedic, RN, LPN)
  • Three years recent related experience, including coordination of inter-facility patient transfers, or an equivalent combination of education, training, and experience
  • Ability to plan, implement, and evaluate safe and cost-effective patient transportation services
  • Excellent organizational skills, with the ability to work independently, manage a varied workload, and problem-solve
  • Ability to adapt and implement ongoing change and quality improvement initiatives


What We Offer

  • An attractive remuneration package
  • Excellent career prospects
  • Employer-paid training and education
  • Work-life balance
  • Opportunities for professional growth and development


We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We encourage applications from individuals who identify as Aboriginal (First Nations, Métis, or Inuit), and who self-identify as having a disability.


Interior Health Authority is an equal opportunities employer. We welcome applications from individuals who self-identify as having a disability.



  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Patient Transportation Coordinator **Job Summary** Interior Health Authority is seeking a skilled Patient Transportation Coordinator to join our team. As a key member of our Patient Transportation Network, you will play a vital role in arranging transfers that meet the care needs of patients and the operational requirements of our facilities. **Key...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job SummaryInterior Health Authority is seeking a skilled Patient Transportation Coordinator to join our team. As a key member of our healthcare team, you will be responsible for arranging patient transfers that meet the care needs of patients and the operational requirements of our facilities.This is a challenging and rewarding role that requires strong...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a highly organized and detail-oriented individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a highly organized and detail-oriented individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job SummaryWe are seeking a highly skilled Patient Transportation Coordinator to join our team at Interior Health Authority. As a key member of our healthcare logistics team, you will be responsible for arranging patient transfers that meet the care needs of patients and the operational requirements of our facilities.Key Responsibilities:Coordinate patient...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment to...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment to...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment,...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment to...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Patient Transportation CoordinatorInterior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.Job Summary:We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment to...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job SummaryWe are seeking a skilled Patient Transportation Coordinator to join our team at Interior Health Authority. As a key member of our healthcare logistics team, you will play a critical role in arranging patient transfers that meet the care needs of patients and the operational requirements of our facilities.Key Responsibilities:Coordinate patient...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Summary:Interior Health Authority is seeking a skilled Medical Transfer Coordinator to join our team. As a Medical Transfer Coordinator, you will play a critical role in arranging transfers that meet the care needs of patients and the operational requirements of our facilities.Key Responsibilities:Coordinate on-time delivery of ground and air...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Clerk to join our team at Kelowna General Hospital. As a Casual Patient Registration Clerk, you will be responsible for performing clerical and patient registration duties, including interviewing patients, relatives, or friends to obtain personal information and proof of...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Clerk to join our team at Kelowna General Hospital. As a Casual Patient Registration Clerk, you will be responsible for performing clerical and patient registration duties, including interviewing patients, relatives, or friends to obtain personal information and proof of...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Summary:We are seeking a highly skilled and dedicated Patient Care Coordinator to join our team at the Interior Health Authority. This is a Relief full-time position working rotating days, providing exceptional patient care and support to our patients and families.Key Responsibilities:Coordinate day-to-day operations and quality patient care, ensuring...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Summary:We are seeking a highly skilled and dedicated Patient Care Coordinator to join our team at the Interior Health Authority. This is a Relief full-time position working rotating days, providing exceptional patient care and support to our patients and families.Key Responsibilities:Coordinate day-to-day operations and quality patient care, ensuring...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Out-Patient SchedulingKelowna General Hospital is seeking a Casual Out-Patient Scheduling/Booking Clerk to join their team. The ideal candidate will have graduated from Grade 12, possess two years of recent experience, and a current typing test score of 45 wpm or greater.Key Responsibilities:Coordinate out-patient scheduling and booking...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Title: Out-Patient SchedulingKelowna General Hospital is seeking a Casual Out-Patient Scheduling/Booking Clerk to join their team. The ideal candidate will have graduated from Grade 12, possess two years of recent experience, and a current typing test score of 45 wpm or greater.Key Responsibilities:Coordinate out-patient scheduling and booking...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Out-Patient Scheduling and Booking ClerkInterior Health Authority is seeking a Casual Out-Patient Scheduling/Booking Clerk to support their team. The ideal candidate will have graduated from Grade 12, possess two years of recent experience, and demonstrate a current typing speed of 45 wpm or greater. This role is an excellent opportunity for individuals...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Summary:Interior Health Authority is seeking a permanent full-time Indigenous Patient Navigator to join our Integrated Health Outreach team at Kelowna General Hospital. This role is part of the Outreach Urban Health Primary Care team, dedicated to supporting vulnerable individuals, with a focus on those experiencing homelessness/housing instability. The...