Customer Experience Representative
4 days ago
We are seeking a skilled Customer Experience Representative to join our team at Equitable CA. In this role, you will be the brand ambassador for our company, providing exceptional customer service to internal and external clients.
As a Customer Experience Representative, you will handle incoming telephone calls and respond to email inquiries in both English and French. Fluency in both languages is required, including the ability to speak, read, and write proficiently in both languages.
This position requires previous experience in a phone-based client care/service role, as well as excellent interpersonal skills to manage relationships with internal and external clients. You will also need to have excellent listening skills to facilitate positive outcomes with inquiries and irate callers.
The ideal candidate will be able to handle high stress levels in a fast-paced production environment and possess excellent verbal and written communication skills.
In addition to your technical skills and experience, we are looking for individuals who can provide a healthy work-life balance with employee wellness top of mind.
We offer a competitive salary range of $55,000 - $65,000 per year, based on location and experience. Our benefits package includes an annual bonus program, annual vacation allowance, and company-paid benefits program. We also offer an additional paid volunteer day each year and immediate enrollment in the company's pension program with employer matching.
If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, please submit your application. As part of the recruitment process, you will be required to complete an assessment and/or testing and provide two professional references.
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Customer Experience Specialist
2 months ago
Waterloo, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Waterloo, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...
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Customer Experience Representative
3 weeks ago
Waterloo, Ontario, Canada Rogers Communications Full timeOverview of Rogers CommunicationsRogers Communications is a leading Canadian telecommunications company that offers a wide range of products and services to its customers. Our retail team is at the heart of our success, providing exceptional customer experiences in our stores.Job Summary:We are seeking a highly motivated and customer-focused individual to...
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Customer Experience Coordinator
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Customer Service Representative
2 months ago
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Customer Service Representative
4 weeks ago
Waterloo, Ontario, Canada Fita Renovation Full timeJob Title: Customer Service RepresentativeFita Renovation is seeking a skilled and enthusiastic customer service representative to join our team. As a receptionist, you will be the first point of contact for clients and visitors, providing exceptional service and support.The ideal candidate will have excellent communication skills, be able to multitask, and...
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Customer Service Representative
1 week ago
Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $65,000In the retail industry, beBee Professionals is a leading company that offers an excellent opportunity for a Customer Service Representative to join their team in Waterloo, Canada. This role is designed to provide exceptional customer service, maintain knowledge of products and promotions, and contribute to the overall success of the store.Key...
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Dynamic Customer Experience Ambassador
1 week ago
Waterloo, Ontario, Canada Centurion Asset Management Full timeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Centurion Asset Management Inc. Located in one of Canada's major cities, this role offers a unique opportunity to make a meaningful impact in the lives of our residents and investors.About UsCenturion Asset Management Inc. is a leading provider of...
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Insurance Customer Service Representative
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Waterloo, Ontario, Canada FamGuard Group of Companies Full timeWe are seeking a highly skilled Insurance Customer Service Representative to join our team at the OTIP Group of Companies (OGC). As an Insurance Customer Service Representative, you will play a vital role in providing exceptional customer service to our members by addressing their inquiries and resolving any issues they may have.Company OverviewThe OGC is a...
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Customer Experience Specialist
2 days ago
Waterloo, Ontario, Canada Equitable CA Full timeJob SummaryWe are seeking a highly skilled Bilingual Insurance Professional to join our team as a Client Care Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.About the RoleThis is a permanent full-time position with an estimated...
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Waterloo, Ontario, Canada Grand River Personnel Limited Full timeProduct Estimator and Customer Service Representative OpportunityWe are seeking a skilled Product Estimator and Customer Service Representative to join our team at Grand River Personnel Limited in Waterloo Region.The successful candidate will have strong customer service skills, technical drawing interpretation abilities, and experience in estimating, sales,...
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Multilingual Customer Service Representative
4 days ago
Waterloo, Ontario, Canada Equitable CA Full timeAbout the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at Equitable. As a key member of our customer care department, you will be responsible for providing exceptional service to internal and external clients, answering inquiries, and resolving issues in a timely and professional...
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Customer Service Excellence Representative
4 weeks ago
Waterloo, Ontario, Canada Manulife Full timeAbout the RoleWe are seeking a talented Customer Service Excellence Representative to join our dynamic team at Manulife.In this role, you will be responsible for providing exceptional service to our employees and HR colleagues by handling telephone and email inquiries related to HR policies, programs, and HRIS systems.You will demonstrate a superior...
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Customer Experience Associate
2 months ago
Waterloo, Ontario, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers. Your primary focus will be to understand their needs and deliver tailored solutions to meet their financial goals.Key Responsibilities:Process day-to-day transactions with accuracy and efficiencyNurture...
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Customer Experience Leader
1 week ago
Waterloo, Ontario, Canada Reitmans (Canada) LtéeLtd Full timeLeadership Opportunity at Reitmans (Canada) LtdWe are seeking a highly motivated and experienced Customer Experience Leader to join our team. As a Store Manager, you will be responsible for leading the store environment, fostering inclusivity, and driving sales performance.Key Responsibilities:Direct and lead the team to achieve store objectives, including...
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Customer Experience Ambassador
3 weeks ago
Waterloo, Ontario, Canada Savers Value Village Full timeCompelling Role DescriptionWe are on the pursuit of delivering an exceptional experience for our customers, donors, and team members alike. At Savers / Value Village, we seek ambitious Retail Store Associates to join our vibrant team.About UsWith a commitment to championing reuse and inspiring a future where second-hand is second nature, our organization...
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Customer Service Representative
4 minutes ago
Waterloo, Ontario, Canada Manulife Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Manulife. This role is ideal for individuals who possess excellent communication skills, technical abilities, and a passion for delivering exceptional customer experiences.About the RoleThis full-time position will see you working in a fast-paced...
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Customer Experience Associate
5 days ago
Waterloo, Ontario, Canada Equitable CA Full timeCompany Overview: As a recognized service leader in the insurance industry, we are dedicated to providing exceptional customer experiences that meet and exceed our clients' expectations.">Salary: We offer a competitive salary range of $60,000 - $80,000 per year, commensurate with experience.
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Sales Representative
3 weeks ago
Waterloo, Ontario, Canada Waterloo Vapes Full timeAbout the RoleWe are seeking a highly motivated Sales Representative to join our team at Waterloo Vapes. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our urban area vape shop.Key ResponsibilitiesOperate cash register and process transactions efficientlyMaintain accurate...
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Waterloo, Ontario, Canada Grand River Personnel Limited Full timeJob OverviewWe are seeking a skilled Senior Project Estimator and Customer Service Representative to join our team at Grand River Personnel Limited in the Waterloo Region. This full-time permanent role offers a competitive salary and great benefits.Responsibilities:• Develop pricing for non-standard and standard products• Provide comprehensive support...
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Customer Service Ambassador
2 months ago
Waterloo, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative **About the Role** We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Waterloo, Canada. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and...