Senior Account Development Manager
4 weeks ago
Account Director - Client Services
We are a leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications.
We operate across multiple manufacturing sites, providing in-house creative/design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who aspire to make a difference every day.
Role Overview
The management and strategic development of a portfolio of clients, leading and supporting an account team to maximise revenue and profitability.
Key Responsibilities
- Leadership, motivation and development of the Account Team
- Development of key client relationships, including senior personnel
- Development and execution of client account plans
- Client retention and development, including the selling of all services
- Identification and sharing of best practice amongst the sales and account management team
- Building and developing excellent relationships with other departments
- Delivery of great client service
- Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
Requirements
- 10 years+ account management experience
- Sound technical understanding of all services and team structure
- Good IT literacy, including good knowledge of MS Word, PowerPoint and Excel
- Understand the balance between delivering services both operationally and commercially, whilst driving good PR in the process
Working Hours
Monday - Friday
Benefits
- Employee Assistance Programme
- Staff Reward Scheme/Retailer Discounts
- Training Opportunities
- Modern Facility
- Free onsite parking
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