Senior Client Strategist

4 weeks ago

Swords, Canada The Delta Group Full time

About The Delta Group

We are a leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers worldwide. Our model combines insight, creative, production, execution, and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications.

We operate across multiple manufacturing sites, providing in-house creative/design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who strive to make a difference every day. We value the long-term partnerships we have with our clients and work collaboratively to lead effective change and empower our clients' strategic goals.

Role Overview

The management and strategic development of a portfolio of clients, leading and supporting an account team to maximise Delta revenue and profitability.

Key Responsibilities

  • Ownership and delivery of agreed financial targets and operational services
  • Leadership, motivation, and development of the Account Team
  • Development of key client relationships, including senior personnel
  • Development and execution of client account plans
  • Client retention and development, including the selling of all Delta Group services
  • Identification and sharing of best practice amongst the sales and account management team
  • Building and developing excellent relationships with other departments
  • Timely, insightful, and accurate reporting
  • Delivery of great client service
  • Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
  • Reporting on the delivering of services with the use of KPIs and SLAs
  • Delivering monthly/quarterly/annual reviews including agreed Continuous Improvement Initiatives

Requirements

  • 10 years+ account management experience
  • Inspirational team leader with ability to motivate and get the best out of others
  • Excellent interpersonal skills, able to develop positive relationships internally and externally
  • Excellent organisational skills with the ability to plan and prioritise work to meet client and business needs
  • Commercially astute, understands how to drive revenue and profit
  • Sound technical understanding of all Delta core services and team structure
  • A 'can do' attitude always focused on getting the job done to the highest standards possible
  • An excellent communicator
  • Ability to work at pace whilst maintaining great attention to detail
  • Good IT literacy, including good knowledge of MS Word, PowerPoint, and Excel
  • Provide clear directions and objectives in a concise manner
  • Understand the balance between delivering services both operationally and commercially, whilst driving good PR in the process
  • Conduct yourself in a professional manner

What We Offer

  • Employee Assistance Programme
  • Staff Reward Scheme/Retailer Discounts
  • Training Opportunities
  • Modern Facility
  • Free onsite parking

  • Senior Design Director

    1 month ago

    Swords, Canada ICDS (UK) Ltd Full time

    Senior Design DirectorICDS (UK) Ltd seeks a seasoned Senior Design Director to lead the company's design function, driving innovation and excellence in project delivery.This strategic role will oversee the design team, collaborating with department heads to establish and execute design strategies that align with the company's goals and objectives.Key...

  • Senior Account Development Manager

    4 weeks ago

    Swords, Canada The Delta Group Full time

    Account Director - Client ServicesWe are a leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual...

  • Senior Business Development Manager

    1 week ago

    Swords, Canada The Delta Group Full time

    About The OpportunityWe are seeking a seasoned Account Director to join our team at The Delta Group, Europe's leading visual communications specialist. This role offers an exceptional opportunity for a talented individual to drive business growth and lead a portfolio of clients.Job OverviewThe successful candidate will be responsible for managing and...

  • Account Management Leader

    6 days ago

    Swords, Canada The Delta Group Full time

    We are Europe's leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe.Role OverviewThe management and strategic development of a portfolio of clients, leading and supporting an account team to maximise revenue and profitability.Ownership and delivery of agreed financial targets...

  • Civil and Structural Engineering

    1 month ago

    Swords, Canada JobContax Full time

    h3>Senior Structural Engineer - Swords, Dublin Office/Project Location: Swords, Dublin Employment Type: Permanent Work Location: Office Based / Hybrid Visa: EU passport or Stamp 4 visa required Our client is an award-winning international engineering consultancy, currently undergoing rapid growth in Ireland. The successful candidate will work in a structural...

  • Account Consultancy Executive

    4 weeks ago

    Swords, Canada The Delta Group Full time

    p>Account Director - Swords, Dublin We are Europe’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual...

  • Apprentice - Mechanical Design Engineer

    1 month ago

    Swords, Canada JobContax Full time

    h3>Senior Mechanical Engineer - International Design Consultancy Office/Project Location: Swords Employment Type: Permanent Work Location: Office Based / Hybrid Visa: EU passport or Stamp 4 visa required Our client is one of the leading global Design, Engineering and Project Management Consultancies. The candidate shall have experience in the design,...

  • Technical Design Director

    1 month ago

    Swords, Canada ICDS (UK) Ltd Full time

    Group Technical / Design Director | c.€200k, Bonus & Executive BenefitsDublin & HybridUnique opportunity with leading Tier 1 main contractor with operations in Ireland, the UK, and Europe, to oversee the total design function within the group.This is a senior leadership role with Board representation, integrated into the growth trajectory & succession...

  • Group Technical

    1 month ago

    Swords, Canada ICDS (UK) Ltd Full time

    Group Technical / Design Director | c.€200k, Bonus & Executive BenefitsDublin & HybridUnique opportunity with leading Tier 1 main contractor with operations in Ireland, the UK, and Europe, to oversee the total design function within the group.This is a senior leadership role with Board representation, integrated into the growth trajectory & succession...

  • Account Director

    4 weeks ago

    Swords, Canada The Delta Group Full time

    Account Director - Swords, Dublin About The Delta Group We are Europe’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful...