Luxury Resort Manager

2 weeks ago


Happy ValleyGoose Bay, Canada The Labrador Inn Full time

The Labrador Inn is seeking a seasoned Accommodation Supervisor to join our team. This dynamic role offers an exciting opportunity to leverage your leadership skills and passion for delivering exceptional guest experiences.

Job Description
  • This position will be responsible for coordinating activities with other departments, establishing work schedules, and ensuring the efficient operation of our resort's facilities.
  • You will be required to perform various tasks such as resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality.
  • Maintaining excellent relationships with clients/guests and ensuring their special needs are met is also a key aspect of this role.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments.
  • Establish work schedules and procedures.
  • Perform same duties as workers supervised.
  • Prepare and submit reports.
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs.
  • Co-ordinate, assign and review work.
  • Hire and train staff in job duties, safety procedures and company policies.
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies.

Supervision:

  • 5-10 people.
  • 16-20 people.

Computer and Technology Knowledge:

  • MS Outlook.

Work Conditions and Physical Capabilities:

  • Attention to detail.
  • Fast-paced environment.
  • Large workload.
  • Overtime required.
  • Standing for extended periods.
  • Tight deadlines.
  • Work under pressure.

Personal Suitability:

  • Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Initiative.
  • Interpersonal awareness.
  • Judgement.
  • Organized.
  • Team player.

Experience:

  • 1 year to less than 2 years.

Benefits:

  • Health care plan.
  • Durée de l'emploi: Permanent.
  • Langue de travail: Anglais.
  • Heures de travail: 35 to 40 hours per week.


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