Luxury Resort Manager
2 weeks ago
The Labrador Inn is seeking a seasoned Accommodation Supervisor to join our team. This dynamic role offers an exciting opportunity to leverage your leadership skills and passion for delivering exceptional guest experiences.
Job Description- This position will be responsible for coordinating activities with other departments, establishing work schedules, and ensuring the efficient operation of our resort's facilities.
- You will be required to perform various tasks such as resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality.
- Maintaining excellent relationships with clients/guests and ensuring their special needs are met is also a key aspect of this role.
Key Responsibilities:
- Co-ordinate activities with other work units or departments.
- Establish work schedules and procedures.
- Perform same duties as workers supervised.
- Prepare and submit reports.
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs.
- Co-ordinate, assign and review work.
- Hire and train staff in job duties, safety procedures and company policies.
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
- Requisition materials and supplies.
Supervision:
- 5-10 people.
- 16-20 people.
Computer and Technology Knowledge:
- MS Outlook.
Work Conditions and Physical Capabilities:
- Attention to detail.
- Fast-paced environment.
- Large workload.
- Overtime required.
- Standing for extended periods.
- Tight deadlines.
- Work under pressure.
Personal Suitability:
- Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Interpersonal awareness.
- Judgement.
- Organized.
- Team player.
Experience:
- 1 year to less than 2 years.
Benefits:
- Health care plan.
- Durée de l'emploi: Permanent.
- Langue de travail: Anglais.
- Heures de travail: 35 to 40 hours per week.
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