Food and Beverage Manager

6 months ago

Halfmoon Bay, Canada Rockwater Secret Cove Resort Full time

**Company Overview**

The Evergreen Hospitality Group is one of BC’s largest family-owned hospitality & tourism groups. We currently operate more than 20 properties in some of the most beautiful parts of British Columbia, from Vancouver Island (Victoria, Nanaimo, Parksville, Courtney, and Ucluelet), to the Lower Mainland (Burnaby, Langley, Abbotsford), to the Sunshine Coast (Sechelt, Halfmoon Bay).

We take immense pride in sharing the beauty of British Columbia with our guests, and we maintain the highest standards at each of our properties. No matter which destination our guests choose to enjoy, we make sure they have an unforgettable Evergreen Experience.

**Location: Sechelt / Halfmoon Bay (Sunshine Coast, British Columbia)**

Overlooking the Malaspina Strait is the Rockwater Secret Cove Resort, nestled into a cliff and providing a perfect private paradise in the stunning setting between ocean and forest. Treetop boardwalks and wide lawns above the cove blend with cabins and unique tented suites, making the landscape an integral part of the experience here. The Rockwater Secret Cove Resort Restaurant will be a fully operating restaurant with catering services for resort events such as Weddings, Conferences, and Corporate Retreats, etc. The Food & Beverage Manager, in collaboration with the leadership team, will play a pivotal role in ensuring the flawless operation of our restaurant and catering operation by providing efficient service, maintaining high standards, and a high performing and fulfilled team. They will oversee all aspects of the dining and kitchen operations, working to maximize sales and minimize losses. Building and maintaining strong professional relationships within the front-of-house and back-of-house teams will be crucial to your success.

The Food & Beverage Manager’s key responsibilities will include:

- Providing culinary experience to our guests and residents as per our Service commitment, Service Beyond.
- Exceeding customer expectations by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building a relationship with customers and residents.
- Maintaining operations by implementing policies and standard operating.
- Supporting the sales & event team and guiding Food & Beverage team in executing events.
- Ensuring all the equipment and work areas are clean, safe to use, and properly working.
- Providing weekly and monthly updates and reports to General Manager on restaurant revenue, customer feedback and Inventory management.
- Monitoring staff performance and provide coaching, training or mentorship as required.
- Providing solutions to the guest complaints, ensuring guests are satisfied and sharing guest concerns & feedback with the manager.
- Monitoring and ensuring completion of all opening and closing procedures of the restaurant.
- Approving weekly staff schedule.
- Coaching employees on cost controls and implement best practices to ensure financial responsibility.
- Developing yearly Budgets and getting the budget approved by the General Manager.
- Following company Health & Safety guidelines and maintaining a safe, secure and healthy workplace.

**Skills and qualifications**
- Outgoing personality with a passion for creating unforgettable customer experiences.
- Highly motivated work ethic and ability to work in a fast-paced environment. Strong initiative and a desire to become an expert in the food & beverage industry.
- Strong commercial awareness, with an ability to evaluate return on investment for strategic initiatives. Able to actively manage trade-off between profitability and guest experience.
- Past experience with hiring, training, and retaining a high-performing team.
- Past experience as a Food & Beverage Manager (or similar management role) in a hospitality setting.

**Benefits**:

- Discounted or free food
- Flexible schedule
- Housing allowance
- On-site parking

**Education**:

- Secondary School (preferred)

**Experience**:

- Restaurant: 1 year (required)
- F&B Manager: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Ability to Commute:

- Halfmoon Bay, BC V7Z 1B8 (required)

Ability to Relocate:

- Halfmoon Bay, BC V7Z 1B8: Relocate before starting work (required)

Work Location: In person

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