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Claims Management Director

1 month ago

Vaughan, Ontario, Canada CAA Club Group Full time

Position Overview

The Claims Management Director will be responsible for developing, implementing, and executing claims management practices and processes. This role will direct the development and execution of controls/systems to manage indemnity and expense costs, as well as develop and communicate key performance indicators.

Key Responsibilities

  • Develop and implement claims management practices and processes
  • Direct the development and execution of controls/systems to manage indemnity and expense costs
  • Develop and communicate key performance indicators
  • Build and foster strong relationships with stakeholders, enablement teams, and external partners
  • Maintain awareness of legal, regulatory, and compliance developments within the insurance claims industry
  • Direct the development of vendor selection/management and audit processes
  • Lead and mentor team members, providing guidance, feedback, and direction for professional development plans

Requirements

  • University degree
  • FCIP and/or CIP
  • 10+ years of experience managing claim adjudication and operations teams in a P&C insurance environment
  • Strong knowledge of regulatory requirements
  • Exceptional leadership and collaboration skills
  • Excellent communication and presentation skills

What's in it for you

  • Competitive salary
  • Annual bonuses and merit increases
  • Flexible benefit plan
  • Defined Contribution Pension
  • Complimentary CAA Membership

As a member of the CAA Club Group, you will be part of a team that prioritizes member safety and well-being. Therefore, you must be and remain fully vaccinated as a condition of employment.