Claims Management Director

2 weeks ago


Vaughan, Ontario, Canada CAA Club Group Full time

Claims Management Director Role

About the Job

The Claims Management Director will be responsible for developing, implementing, and executing claims management practices and processes. This includes directing the development and execution of controls/systems to manage indemnity and expense costs, as well as developing and communicating key performance indicators.

Key Responsibilities

  • Develop and implement claims management practices and processes
  • Direct the development and execution of controls/systems to manage indemnity and expense costs
  • Develop and communicate key performance indicators
  • Build and foster strong, productive working relationships with key stakeholders, enablement teams, and external partners
  • Maintain an in-depth awareness of legal, regulatory, and compliance developments within the insurance claims industry
  • Direct the development of the vendor selection/management and audit process
  • Lead and mentor team members, providing guidance, feedback, and direction for professional development plans

Requirements

  • University degree
  • FCIP and/or CIP
  • 10+ years of proven experience managing claim adjudication and operations teams in a P&C insurance environment
  • Strong knowledge of regulatory requirements
  • Exceptional leadership and collaboration skills with demonstrated experience successfully developing and mentoring teams and building strong partnerships
  • Excellent communication and presentation skills with the ability to effectively convey complex ideas to various stakeholders

What We Offer

  • Competitive salary
  • Annual bonuses and merit increases
  • Flexible benefit plan
  • Defined Contribution Pension
  • Complimentary CAA Membership

As an organization, we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.



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