Claims Resolution Specialist

1 month ago


Vaughan, Ontario, Canada CAA Club Group Full time

Position Overview

We are seeking a Claims Resolution Specialist to join our team at CAA Club Group. As an Expedient Claims Adjuster, you will be responsible for progressing claim files to a swift resolution while adhering to file management techniques that meet/exceed key performance indicators.

Key Responsibilities

  • Conduct thorough investigations, evaluations, and analyses of automobile and third-party property damage claims.
  • Coordinate with appraisers, body shops, third-party claimants, adjusters, and vendors to negotiate and settle claims.
  • Evaluate liability, salvage, and subrogation exposure and potential.
  • Review and analyze losses to ensure files meet guideline criteria and determine proper kind of loss.
  • Maintain adequate reserves based on exposure and authority level.

Requirements

  • Post-secondary education completion.
  • 1-5 years prior claims handling experience coupled with 2-3 years customer service experience.
  • Excellent communication skills, both written and oral.
  • Excellent organizational skills.
  • Superior customer service and interpersonal skills.

What's In It For You

  • Competitive salary.
  • Annual bonuses and merit increases.
  • 3 weeks' vacation.
  • Flexible benefit plan.
  • Defined Contribution Pension.
  • Complimentary CAA Membership.

As a member-centric organization, we prioritize the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.



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