Admissions Counselor
2 months ago
Under the guidance of the Director of Admissions, the Admitted Student Advisor plays a pivotal role in ensuring a seamless transition into Adler University. This involves maintaining close communication with admitted students until they matriculate, guaranteeing a smooth process.
Key Responsibilities:- Ensure timely completion of transfer credit process, registration, orientation, and relocation for admitted students.
- Meet enrollment goals by ensuring students are aware of and meet enrollment requirements, acting as a liaison between students and student service departments, and assisting with overcoming obstacles to matriculation.
- Maintain accurate student records by entering new and updating current information in the University's CRM in a timely manner.
The Admitted Student Advisor will allocate their time as follows:
- Applicant Engagement: 60%
- Provide proactive outreach to ensure incoming students remain engaged with Adler University through the start of classes.
- Plan and execute new student engagement events to mitigate melt.
- Assign a current student mentor to each prospective student to provide additional support.
- Collaborate with student organizations to welcome incoming students and foster a sense of community and engagement.
- Train students on accessing University systems to ensure success within their program.
- Assess prospective students eligible for transfer credit and assist with the review process.
- Assist incoming students with selecting and registering first-term classes.
- Follow up with prospective students to ensure orientation is completed in a timely manner and outstanding admissions documents are received.
- Assist incoming students with relocation to the Chicago and Vancouver areas by providing information and resources as needed.
- Manage admitted student social media outlets and create dynamic content to keep incoming students engaged.
- Applicant Records Management: 15%
- Gather outstanding documents needed to start classes.
- Maintain accurate and updated records of all student communication and documents.
- Monitor incoming student progress through day 10 of their first term.
- Ensure applicant records are sent to the Registrar in a timely fashion.
- Cross Departmental Collaboration: 15%
- Collaborate with the Registrar's Office and Program Directors to ensure sufficient course availability of required courses for the incoming class.
- Work with Financial Aid and Student Accounts to ensure student funding is secured.
- Collaborate with all University departments to ensure incoming students understand all University policies, requirements, and resources.
- Other: 10%
- Participate in weekly team meetings, informing conversations related to trends identified within the enrollment funnel.
- Maintain an advanced working knowledge of Adler programs, policies, processes, and admissions requirements.
- Develop an ongoing professional development plan to remain up to date on industry standards.
- Other duties as assigned.
- Bachelor's degree required; Master's degree preferred.
- 1-3 years of experience in admissions, higher education, or a sales environment.
The usual and customary methods of performing the job functions require 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment. This position is located on our Vancouver campus and may be eligible for hybrid work.
Expected Salary Range:$45,000 - $55,000 CAD
Universal Core Behaviors:The Admitted Student Advisor will demonstrate the following core behaviors:
- Communication:
- Effectively expresses oneself in all oral and written communications.
- Exhibits good listening and comprehension skills.
- Keeps others informed, as well as responds, in a timely manner.
- Demonstrates a match between words and actions.
- Responds with tact, diplomacy, respect, and composure when dealing with others.
- Promotes the spirit and essence of the School's Vision, Mission, Values, and Key Strategies through both verbal and written communication.
- Teamwork and Collaboration:
- Cooperates with others toward the achievement of common goals.
- Seeks consensus and win-win solutions to problems and conflicts.
- Contributes actively and participates fully in team initiatives.
- Puts the success of the team above own interests.
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