Admissions Counselor

4 weeks ago

Vancouver, British Columbia, Canada Adler University Full time
Job Title: Admitted Student Advisor

Under the guidance of the Director of Admissions, the Admitted Student Advisor plays a pivotal role in ensuring a seamless transition into Adler University. This involves maintaining close communication with admitted students until they matriculate, guaranteeing a smooth process.

Key Responsibilities:
  • Ensure timely completion of transfer credit process, registration, orientation, and relocation.
  • Meet enrollment goals by ensuring students are aware of and meeting enrollment requirements, acting as a liaison between students and student service departments, and assisting with overcoming obstacles to matriculation.
  • Maintain accurate student records by entering new and updating current information in the University's CRM in a timely manner.
Allocation of Time:

The Admitted Student Advisor will allocate their time as follows:

  • Applicant Engagement: 60%
    • Provide proactive outreach to ensure incoming students remain engaged with Adler University.
    • Plan and execute new student engagement events to mitigate melt.
    • Assign a current student mentor to each prospective student.
    • Collaborate with student organizations to welcome incoming students and foster a sense of community and engagement.
    • Train students on how to access University systems.
    • Assess prospective students for transfer credit and assist with the review process.
    • Assist incoming students with selecting and registering first-term classes.
    • Follow up with prospective students to ensure orientation is completed in a timely manner.
    • Assist with relocation to the Chicago and Vancouver areas.
    • Manage admitted student social media outlets and create dynamic content.
  • Applicant Records Management: 15%
    • Gather outstanding documents needed to start classes.
    • Maintain accurate and updated records of student communication and documents.
    • Monitor incoming student progress.
    • Ensure applicant records are sent to the Registrar in a timely fashion.
  • Cross Departmental Collaboration: 15%
    • Collaborate with the Registrar's Office and Program Directors to ensure course availability.
    • Work with Financial Aid and Student Accounts to ensure student funding is secured.
    • Collaborate with all University departments to ensure incoming students understand University policies and resources.
  • Other: 10%
    • Participate in weekly team meetings and inform conversations related to enrollment trends.
    • Maintain an advanced working knowledge of Adler programs, policies, and admissions requirements.
    • Develop a professional development plan to remain up to date on industry standards.
    • Other duties as assigned.
Education and Experience:

The ideal candidate will possess:

  • Bachelor's degree required; Master's degree preferred.
  • 1-3 years of experience in admissions, higher education, or a sales environment.
Work Environment:

The Admitted Student Advisor will work in a generally clean and healthy environment, with 80% sitting, 10% walking, and 10% standing.

Expected Salary Range:

$45,000 - $55,000 CAD.

Universal Core Behaviors:

The Admitted Student Advisor will demonstrate:

  • Effective communication and listening skills.
  • Good teamwork and collaboration skills.
  • Ability to adapt to change and respond to customer needs.
  • Commitment to quality and accountability.
  • Support for Adler University's Vision, Mission, Values, and Key Strategies.

Adler University is an equal opportunity employer committed to diversity and inclusion. We encourage applications from members of underrepresented groups.

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