Food Service Team Lead

4 weeks ago

Fort St John, Canada Tim Hortons Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Establish and implement efficient work schedules to meet business needs
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all food safety and sanitation procedures are followed
  • Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to improve performance
  • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand
  • Monitor and maintain quality control standards, ensuring that all food and beverages meet our high standards
  • Prepare and submit reports on sales, inventory, and other key performance indicators
  • Establish and maintain positive relationships with customers, addressing any concerns or complaints in a timely and professional manner

Requirements:

  • Safe Food Handling certificate
  • Ability to work in a fast-paced environment, with tight deadlines and high pressure
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers
  • Flexibility and adaptability, with the ability to adjust to changing business needs

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

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